Rahul Vedak

• Strong alignment with sales to secure upside/renewals with proactive customer engagements (includes tailored pitch deck, Roadmap presentation, QBR, product adoption review)
• Owner of GTM strategy for SMB/SME segment for market expansion and revenue growth and includes positioning, messaging and sales enablement activities
• Make high-level decisions on product investments, resource allocation, and prioritization based on market research, competitive analysis and customer feedback

Innovation and Product Transformations:

• Evangelized new reporting offering to address challenges with existing solution that negatively impacted Customer retention and NPS
• Launch of new reporting solution included identifying OEM partners, evaluation of OEM technology, negotiations around royalty terms and white labeling/integration of OEM product in BMC solutions. Also, withdrawal of existing solution, customer messaging, revenue forecasting.
• Relaunch of simplified, easy to use/deploy single sign-on solution for the next gen authentication requirements (Helix SSO)
• To effectively compete in the SaaS segment, strategized stronger SaaS platform by modernizing BMC's Remedy ITSM as containerized solution (BMC Helix); enabling scalable, always-on, run-anywhere application deployment
• Addressed key customer issue around CMDB integration with launch of new Pentaho based integration platform (50%+ Customer adoption in 18 months of release)
• Launched packaged integration adapters to accelerate CMDB implementation. Included drafting business plan, working with partners for building adapters (SCCM
  one of the most used CMDB adapter till
  date)

PM Ownership:

• Responsibilities included roadmap and release planning, product requirements definition, buy vs. make decisions; Business strategy planning and investment prioritization, forecasting; Solution messaging, and analyst relation; Working with international, cross-functional product teams during the product life cycle.
• User Research for simplifying report design experience (Validated Personas, Moderated Interviews, Design/UI Validation)

Go-to-Market:

• Lead presenter at ‘Customer Experience Center’ in region for Customer briefings discussing BMC’s vision and solution roadmap, and thereby positively influencing new deals/renewals
• Working with Tech/Solution Marketing to create sales plays, Demos and customer webinars for GTM
• Active participation in annual user conference - Showcase product updates and innovations, Customer advisory board meetings, Booth presentations, Lead hands-on lab sessions

Product Management

• Working with the Senior leadership and Domain experts/Research Analyst in setting-up long-term product roadmap and formulating results-oriented product strategies
• Execute product plans (releases) - Analyze requirements, Write detailed Use Case documents & Functional Specifications and be involved in design & development process (Modules Introduced – Process Governance, Portfolio Management, SLA Management, Resource Management, Risk Management)
• Collecting detailed feature requirements and enhancement requests from customers

Presales – Product Marketing - Solution Consulting

• Product Packaging/Licensing, Positioning and Roadmap definition; Working with Partner Organizations for representing their processes on tool
• Support sales cycles - provide collateral, product fit, demo building, requirements vetting, RFI/RFP response Participation in customer forums such as Product Webinars and Blogs
• Functional and technical guidance for existing customers and ongoing implementations

• As a Business Manager, coordinate with Powerweave's international clientele for project & delivery management
• Collaborate with customer throughout the project lifecycle & make visible the project milestones achieved. Also incorporate any new requirements or change requests & prepare revised plans to accommodate these change control items