Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Rahul Vichare

Operations Management

Summary

Results-driven professional with strong background in management and operations. Known for optimizing team performance and driving projects to successful completion. Committed to collaboration and adapting to dynamic business needs. Proficient in strategic planning and effective communication.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Deputy Manager

Kisetsu Saison Finance India Pvt LTD
01.2025 - Current
  • Improving team efficiency by streamlining processes and implementing innovative management strategies.
  • Identifying areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
  • Collaborating with cross-functional teams to drive business growth and achieve corporate objectives.
  • Increasing customer satisfaction levels by developing targeted strategies to address client concerns effectively.
  • Enhancing employee performance by providing regular feedback, coaching, and training opportunities.
  • Liaising with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
  • Leveraging data and analytics to make informed decisions and drive business improvements.
  • Identifying and communicate customer needs to supply chain capacity and quality teams.
  • Assisting in organizing and overseeing assignments to drive operational excellence.
  • Conducting regular audits to ensure compliance with regulatory requirements and internal policies.
  • Implementing new controls and technologies to optimize workflow and increase productivity.

Operations Manager

IDFC Bank
12.2021 - 12.2024
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Recorded, analyzed, and distributed statistical information.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
  • Collaborated with cross-functional teams to identify root causes of process, leading to timely resolutions and continuous improvements.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.

Assistant Manager

Aditya Birla Finance
11.2017 - 12.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Contributed to long-term strategic planning, helping shape organizational goals and objectives through thorough analysis of past performance data.
  • Ensured compliance with industry regulations by staying updated on relevant laws and policies.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Coordinated with other departments to improve overall company efficiency and effectiveness.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with vendors to cut operational expenses without compromising performance.
  • Evaluated employee performance regularly, offering constructive feedback while recognizing outstanding achievements as appropriate.

Branch Operations Officer

Axis Bank Ltd.
08.2013 - 01.2017
  • Managed daily branch operations for optimal productivity and customer satisfaction.
  • Performed monthly compliance checks.
  • Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
  • Monitored financial transactions to detect any suspicious activity or potential fraud.
  • Developed strong relationships with clients, resulting in increased loyalty and repeat business.
  • Improved branch efficiency by streamlining operations and implementing new processes.
  • Increased client satisfaction by solving complex issues with efficient resolutions.
  • Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
  • Implemented cost-saving measures to reduce overhead expenses without sacrificing quality or service levels.
  • Oversaw inventory management processes, ensuring accurate records and timely reordering for optimum stock levels.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Handled various operational activities such as Demat ,CMS service , Locker ,Forex transaction ,TDS & E-Payments & provide solution on financial products to branch customers.

Portfolio Officer

Bonanza Portfolio Ltd
08.2011 - 07.2013
  • Increased overall portfolio returns by analyzing market trends and executing strategic trades.
  • Actively monitored economic indicators, staying informed of global events that could impact financial markets.
  • Continuously refined trading strategies and tactics, adapting to ever-changing market conditions for optimal results.
  • Assisted clients in diversifying their portfolios, mitigating risk exposure while maximizing return potential.
  • Demonstrated a high level of accuracy and attention to detail when placing orders, minimizing trade errors and potential losses.
  • Optimized risk management for clients through thorough due diligence and researching investment opportunities.

Education

Bachelor of Commerce - Financial Accounting & Business Management

Mumbai University
Mumbai
04.2001 -

HSC - Accounts & Business Management

Maharashtra Board
Mumbai
04.2001 -

SSC - Science, History & Maths

Maharashtra Board
Mumbai
04.2001 -

Skills

Risk management

Accomplishments

  • Collaborated with team of 2 members in the development of Automated MIS on Quality tracker
  • Achieved Dashboard penalty calculation by building logics in ARCOS system with accuracy and efficiency.
  • Achieved E-sign Agreement by introducing lentra software for E-signing the loan agreement tasks.

Timeline

Deputy Manager

Kisetsu Saison Finance India Pvt LTD
01.2025 - Current

Operations Manager

IDFC Bank
12.2021 - 12.2024

Assistant Manager

Aditya Birla Finance
11.2017 - 12.2021

Branch Operations Officer

Axis Bank Ltd.
08.2013 - 01.2017

Portfolio Officer

Bonanza Portfolio Ltd
08.2011 - 07.2013

Bachelor of Commerce - Financial Accounting & Business Management

Mumbai University
04.2001 -

HSC - Accounts & Business Management

Maharashtra Board
04.2001 -

SSC - Science, History & Maths

Maharashtra Board
04.2001 -

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Rahul VichareOperations Management