Results-oriented professional with a strong problem-solving mindset and expertise in SQL, significantly enhancing operational efficiency at Tech Mahindra through performance optimization and quality assurance. Demonstrated ability to leverage workflows, queries, and Linux skills to deliver impactful solutions that ensure high customer satisfaction and seamless banking operations.
Overview
9
9
years of professional experience
Work History
Senior Software Engineer
Tech Mahindra
08.2021 - Current
Executed strategies for smooth automation of banking operations, enhancing collaboration with Urban Exchange Company.
Facilitated transaction processing using Swift messaging protocols.
Processed international and Forex outbound remittance transactions.
Oversaw overall application functionality, detected improvement opportunities, and executed strategies to increase customer satisfaction.
Inward remittances transactions, monitoring or processing stuck due to various issues
Created and optimized queries to enhance performance within Oracle 12c environments.
Crafted dynamic and efficient SQL join-based scripts.
Identified and resolved performance issues within packages promptly.
Delivering comprehensive solutions aligning with user specifications across backend and frontend.
Ensured efficient tracking and resolution of issues in swift transaction processes like MT103,MT202,MT202COV
Ensured seamless settlement of payments via coordination with forex firms.
Ensured flawless deployment through comprehensive SIT and UAT assessments.
Ensured accuracy in reconciling nostro and vostro accounts each day.
Generated JIRA service requests for stalled payment issues.
Monitored application functionality during system upgrades to ensure proper operation after upgrade completion.
Application Support Engineer
Litmus Information Pvt Ltd
Navi Mumbai
07.2017 - 08.2021
Enabled centralized banking solutions to optimize operational efficiency across India's financial ecosystem.
Administered functionalities of Payment System Module comprising NEFT24X7, RTGS24X7, E-Payments and E-Receipts.
Crafted advanced SQL statements with join operations.
Optimized troubleshooting processes within procedures and packages.
Accessed SQL database to fulfill client's data needs.
Performed consistent checks on Linux-based middleware logs.
Utilized core Linux functionalities for system navigation and file management.
Ensured timely response to user inquiries via phone calls and emails.
Executed tasks involving PL/SQL on the Oracle 12c platform.
Crafted comprehensive solutions addressing user requirements in backend and frontend.
Partnered with various state authorities to activate EPAYMENT platforms throughout India.
Contributed to key initiatives with governmental bodies including the Clearing Corporation of India.
Engaged in close partnership with Government e-Payment Gateway.
Partnered with NPCI to implement efficient payment solutions.
Facilitated the integration of RTGS modules in core banking systems for multiple banks throughout India.
Ensured consistent performance of Backend and Middleware through regular transaction evaluations.
Rectified stuck threads along with persistent issues arising from middleware and database conflicts.
Handled technical difficulties with SFTP and FTP for the State government.
Streamlined NEFT24X7 and RTGS24X7 onboarding by liaising with multiple banks in India.
Managed collaboration with financial institutions to provide essential liquidity for settlement processes.
Performed quality assurance through UAT and SIT processes on recent deployments.
Monitored application functionality during system upgrades to ensure proper operation after upgrade completion.
Completed root cause analysis and corrective action planning on materials failures.
Application Support
GLOBAL SPACE TECHNOLOGY LTD
04.2016 - 07.2017
Enabled AXIS Bank's operational efficiency through advanced global space technology solutions.
Managed end-to-end hardware and network issue resolution for optimized Speed Banking operations.
Responded to inquiries instantly using call and email support.
Carried out software test protocols and arranged network configurations within TAB.
Addressed and fixed configuration problems in networking.
Offered effective troubleshooting for system and equipment errors.
Maintained compliance with designated service level objectives.
Coordinated with vendors regarding software patching schedules and application support requests.
Coordinated with stakeholders across multiple departments regarding application support activities.
Education
Bachelor of Technology - Electronics Engineering
Mumbai University
01.2014
Skills
Workflows and queries
Problem-solving mindset
Performance optimization
Proficient in SQL
Performance tuning
Proficient in Linux
Quality assurance
Languages
English
Hindi
Marathi
Personal Information
Father's Name: Vijay Ramchandra Mane
Date of Birth: 04/28/91
Nationality: Indian
Timeline
Senior Software Engineer
Tech Mahindra
08.2021 - Current
Application Support Engineer
Litmus Information Pvt Ltd
07.2017 - 08.2021
Application Support
GLOBAL SPACE TECHNOLOGY LTD
04.2016 - 07.2017
Bachelor of Technology - Electronics Engineering
Mumbai University
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