RAHUL VIKRAM KHANDAGALE
PIMPRI
Summary
To work in an organization where I can apply my knowledge to grow with organization and learn more.
Overview
8
8
years of professional experience
Work History
Customer Experience Manager
First Living Spaces Private Ltd
Pune
12.2023 - Current
- Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Conducted regular performance reviews with team members, fostering professional growth and development.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Field Relationship manager
No broker technology solutions private limited
08.2021 - 05.2023
PROCESS EXECUTIVE
ACENDANCY INTERNET MARKETING
08.2020 - 03.2021
RELATIONSHIP EXECUTIVE
RRM ENTERPRISES
07.2017 - 08.2020
Education
T.Y.B.COM -
SAVITRYBAI PHULE PUNE UNIVERSITY
11.2024
H.S.C. -
PUNE Board
03.2016
D.T.P. -
I.C.E.S.
06.2015
MS-CIT - Mumbai
M.S.B.T.E.
07.2014
S.S.C. -
PUNE Board
10.2013
Skills
- Training programme
- Seasonal campaign development
- Brand-building strategies
- Customer feedback management
- Retention management
- Engagement strategy development
- Time management abilities
- Adaptability
- Problem-solving aptitude
- Negotiation
- Pricing strategy
- Budget Management
Languages
English
Hindi
Marathi
Hobbies and Interests
- Listening music
- Watching movie
- Net Surfing
Disclaimer
I hereby declare that all information given as above is correct to the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/25/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Timeline
Customer Experience Manager
First Living Spaces Private Ltd
12.2023 - Current
Field Relationship manager
No broker technology solutions private limited
08.2021 - 05.2023
PROCESS EXECUTIVE
ACENDANCY INTERNET MARKETING
08.2020 - 03.2021
RELATIONSHIP EXECUTIVE
RRM ENTERPRISES
07.2017 - 08.2020
T.Y.B.COM -
SAVITRYBAI PHULE PUNE UNIVERSITY
H.S.C. -
PUNE Board
D.T.P. -
I.C.E.S.
MS-CIT - Mumbai
M.S.B.T.E.
S.S.C. -
PUNE Board