Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rahul Yadav

RETAIL
GURGAON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

CCE

VODAFONE IDEA LIMITED
GURGAON
04.2014 - Current
  • Experience in both B2B And B2C
  • Do timely Corporate visits
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Delivered services to customer locations within specific timeframes.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.

Customer Care Representative

Aegis BPO Service
Gurgaon
06.2013 - 03.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Logged call information and solutions provided into internal database.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Education

10th -

RC GREEN FIELD PUBLIC SCHOOL
REWARI, HARYANA
04.2005 - 05.2006

12th - ACCOUNTS

Nation Institute Of Open Schooling
Delhi
04.2008 - 10.2009

BBA -

Subharti University
Meerut, Haryana
04.2022 - Current

Skills

    Accepts direction and coaching graciously

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Timeline

BBA -

Subharti University
04.2022 - Current

CCE

VODAFONE IDEA LIMITED
04.2014 - Current

Customer Care Representative

Aegis BPO Service
06.2013 - 03.2014

12th - ACCOUNTS

Nation Institute Of Open Schooling
04.2008 - 10.2009

10th -

RC GREEN FIELD PUBLIC SCHOOL
04.2005 - 05.2006
Rahul YadavRETAIL