Rahul Yadav
RETAIL
GURGAON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CCE
VODAFONE IDEA LIMITED
GURGAON
04.2014 - Current
- Experience in both B2B And B2C
- Do timely Corporate visits
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Delivered services to customer locations within specific timeframes.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
Customer Care Representative
Aegis BPO Service
Gurgaon
06.2013 - 03.2014
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Logged call information and solutions provided into internal database.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Responded to customer needs through competent customer service and prompt problem-solving.
Education
10th -
RC GREEN FIELD PUBLIC SCHOOL
REWARI, HARYANA 04.2005 - 05.2006
12th - ACCOUNTS
Nation Institute Of Open Schooling
Delhi 04.2008 - 10.2009
BBA -
Subharti University
Meerut, Haryana 04.2022 - Current
Skills
Accepts direction and coaching graciously
Sales expertise
Product promotions
Sales trends
Product and service sales
Cash Handling
Point of sale operation
Excellent Communication
Multitasking Abilities
Experience In Both B2B and B2C
Timeline
BBA -
Subharti University
04.2022 - Current
CCE
VODAFONE IDEA LIMITED
04.2014 - Current
Customer Care Representative
Aegis BPO Service
06.2013 - 03.2014
12th - ACCOUNTS
Nation Institute Of Open Schooling
04.2008 - 10.2009
10th -
RC GREEN FIELD PUBLIC SCHOOL
04.2005 - 05.2006