Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Rahul Yadav

Rahul Yadav

Hyderabad

Summary

Dynamic professional with experience at Amazon Development Centre, excelling in customer service and problem-solving. Proven ability to enhance team performance through innovative solutions and effective time management. Recognized for building strong customer relationships and maintaining attention to detail, ensuring a positive experience and efficient operations.

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

6
6
years of professional experience

Work History

Support Ops Associate

Amazon development centre
Hyderabad
10.2021 - 11.2024
  • Built relationships with customers by providing friendly customer service.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.

Senior Process Associate

Wipro
Hydery
04.2019 - 12.2020
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Education

Bachelor of Commerce - Accounting And Finance

St Mary’s Centenary Degree College
Hyderabad
11-2017

Skills

  • Customer service
  • Time management
  • Task prioritization
  • Attention to detail

Languages

English
Proficient
C2
Hindi
Proficient
C2
Telugu
Proficient
C2

Timeline

Support Ops Associate

Amazon development centre
10.2021 - 11.2024

Senior Process Associate

Wipro
04.2019 - 12.2020

Bachelor of Commerce - Accounting And Finance

St Mary’s Centenary Degree College
Rahul Yadav