Results-driven Customer Sales expert skilled in service delivery and adept at managing multiple tasks simultaneously. Focused on fostering professional relationships to boost profitability, achieving business objectives, and delivering tailored solutions, ensuring high satisfaction.
Overview
6
6
years of professional experience
Work History
Sr. Sales Executive
Transasia Bio-Medicals Ltd.
New Delhi
12.2024 - Current
Identified new business opportunities through market research and analysis.
Acquired leads through strategic cold calling and networking activities.
Collaborated with marketing team to develop promotional materials and campaigns for target markets.
Maintained high conversion rate on consistent basis by engaging with customers, responding quickly to concerns and alleviating issues.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Customer Sales Representative
Siemens Healthineers(Outsource Resource)
Gurgaon
09.2021 - 09.2024
Elevated customer satisfaction by implementing proactive strategies aimed at addressing customer needs and concerns.
Propose innovative solutions to optimize the overall quality of patient care via strategic resource allocation as a healthcare consultant.
Total Lab Automation and digitalization initiatives alongside lean management, assay programming, resource mapping as a Healthcare Consultant.
Delivered primary customer support to DG (Army) accounts, addressing specific needs and requests related to instrument training, purchase orders, and supplies.
Oversaw automation and IT-related escalations at Healthians, Tata 1MG, NCI AIIMS, and Amrita Hospitals.
Data mapping and transformation and troubleshooting and resolution while performing administrative tasks related to Middleware environment and Stakeholder engagement.
Provided extended support for automation builds and instrument integration with Track at Healthians and TATA 1MG.
Logistics Sales Executive
Siemens Healthineers(Outsource Resource)
Gurgaon
02.2020 - 09.2021
Processed and listed customer orders into database and provided proactive customer service for accounts.
Managed multiple zones(North, West, East & South) at same time and managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Verified accurate account invoicing through collaboration with accounting department.
Took leadership and directed multiple projects.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Store Manager
Honda Logistics Pvt Ltd.
Bhiwadi
03.2019 - 01.2020
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget along with Inventory management and Inbound and Outbound material handling.
Performed statistical analyses to gather data for operational and forecast team needs.
Evaluated suppliers to maintain cost controls and improve operations.
Maintained proper product levels and inventory controls and organized backroom to facilitate effective ordering and stock rotation.