Rahul Kiran Butti

• Enhanced software development efficiency by implementing Agile methodologies and streamlining team collaboration.
• Developed cross-functional teams for better collaboration, leading to more efficient problem-solving and innovation.
• Oversaw budget planning for technical projects, identifying cost-saving opportunities without compromising quality or scope.
• Conducted regular performance reviews for team members, setting clear expectations and providing constructive feedback to drive improvement.
• Negotiated favorable contracts with technology vendors, securing competitive pricing on hardware and software purchases.
• Reduced project delivery time by optimizing resource allocation and improving project management processes.
• Improved overall system performance by identifying bottlenecks in existing infrastructure and recommending appropriate upgrades.
• Coordinated incident response efforts during critical system outages, minimizing downtime through swift diagnosis of root causes and rapid resolution of issues.
• Implemented a culture of continuous learning within the organization by encouraging professional development opportunities and fostering an environment that values curiosity and growth.
• Mentored junior technical staff, fostering professional growth and strengthening team capabilities for long-term success.
• Managed multiple simultaneous project timelines effectively, ensuring all tasks were completed on time while maintaining high quality standards.
• Ensured compliance with regulatory standards by developing strong IT policies focused on security, data privacy, and risk management.
• Performed regular system audits to ensure compliance with regulatory standards, making necessary changes to maintain adherence where needed.
• Improved security measures to protect sensitive information by conducting vulnerability assessments and implementing corrective actions as needed.
• Optimized network infrastructure by designing robust architectures that reduced latency while increasing overall reliability and scalability.
• Spearheaded cloud migration initiatives that resulted in cost savings due to reduced hardware maintenance expenses and streamlined IT management processes.
• Contributed to the continuous improvement of internal processes by sharing insights, suggestions, and lessons learned from past experiences with peers and management.
• Presented findings and recommendations to clients and stakeholders through clear visualizations, reports, and presentations that facilitated informed decisionmaking.
• Lead and Mentor IT Infra Team (Windows, Network), Service Desk, NOC.
• Handle the cross-function team and the drive the Change Management, Problem Management.
• Point of Escalation for any Major Incident or Business Impact due to IT.
• Coordinate with NA, EMEA, APAC technical teams on the technical requirement upgrades and priority budgets.
• Manage and guide the Internal IT projects related to Migrations, Upgrades.
• Handle the BAU operation and make sure the KPI’s and SLA’s are met as per the defined targets.
• Build the Business Continuity, Disaster Recovery Plans & Service management plans, process, and procedure with regards to the IT readiness in case of Pandemic with minimal business impact.

• Oversee all technology operations for Regalix Inc (e.g., network security, Server, End Devices and End Points) and evaluate them according to established goals.
• Point of Escalation for any Major Incident or Business Impact due to IT.
• Provide the IT recommendations for any new business project with regards to the SOW and MSA.
• Cross-trained existing employees to maximize team agility and performance.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Controlled costs to keep business operating within budget and increase profits.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Implemented virtualization technologies to maximize server utilization and reduce hardware costs.
• Coordinated with vendors on procurement processes, installation schedules, and warranty support services to ensure optimal equipment performance.
• Improved infrastructure efficiency by implementing strategic process improvements and system upgrades.
• Assisted in the identification of emerging technologies that could potentially enhance or replace existing systems within the organization.
• Managed complex IT projects for the successful deployment of new systems and software applications.
• Collaborated with cross-functional teams on large-scale projects to ensure seamless integration of new technologies into existing infrastructure environments.
• Review and recommend the IT Process and Policies with regards to the ISO 20k, 27K, SOC 2 and BCMS.
• Build the Business Continuity and Service management plans, process, and procedure with regards to the IT readiness in case of Pandemic with minimal business impact.

• Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
• Developed project management roadmap to define project objectives, timelines and milestones.
• Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
• Led and managed staff of 24 team members engaged in administering complex IT infrastructure.
• Enhanced customer satisfaction with timely deliveries, effective communication, and high-quality results.
• Built and maintained strong relationships with stakeholders, resulting in increased trust and collaboration on future projects.
• Organized internal audits and led efforts to determine and remedy deficiencies.
• Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
• Facilitated communication among team members to solve complex technical challenges efficiently and effectively.
• Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects.
• Proposed and implemented system enhancements to improve performance and reliability of storage environment.
• Championed change management initiatives by incorporating feedback from end-users into future project plans and improvements.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.

• Maintained up-to-date knowledge on relevant industry regulations, guiding the organization towards compliance and risk mitigation.
• Conducted root cause analysis on major defects, implementing corrective actions to prevent recurrence in future releases.
• Ensured compliance with industry standards, conducting regular audits and assessments on IT systems.
• Collaborated with cross-functional teams for timely delivery of high-quality products.
• Established effective communication channels between QA, development, and business teams for efficient issue resolution.
• Scheduling and conducting quality audit inspections, and analyzing and reviewing systems, data and documentation
• Risk and Challenges: raising alarm by creating early warning alerts & helping the teams with CA/PA. identifying variations and potential high-risk areas in securing adherence to standards and procedures.
• Account for CMMI high maturity L5 by actively auditing and reviewing processes, ensuring process prediction model and control charts are prepared and used
• Monitoring and auditing ITIL processes monthly for GIS accounts to ensure they meet ITIL process maturity targets

• Created detailed reports on network status updates for higher management review resulting in informed decisions regarding future expansions or improvements.
• Reduced network outages through proactive system monitoring and preventive maintenance measures.
• Managed the resolution of complex technical issues for better network reliability and customer satisfaction.
• Optimized staffing resources by effectively scheduling shifts based on workload demands while maintaining quality standards of service delivery.
• Streamlined processes within the NOC, enhancing overall operational effectiveness.
• Evaluated staff performance regularly, providing constructive feedback and identifying areas for improvement.
• Provided expert guidance in troubleshooting efforts, leading to quicker problem identification and resolution.

• Improved security measures by conducting regular audits, implementing best practices, and updating policies as needed.
• Spearheaded major infrastructure upgrades that increased network stability while accommodating future growth requirements.
• Implemented data backup protocols for disaster recovery preparedness, ensuring minimal loss of information during unexpected events.
• Developed IT strategies to align with business goals, ensuring optimal performance and growth opportunities.

• Provided expert-level technical assistance to end users, resolving complex issues in a timely manner.
• Maintained high availability of critical business applications by proactively addressing potential issues before they escalated into outages.
• Championed IT automation initiatives that reduced manual intervention requirements and increased overall team productivity.

L2 Home Network DSL Support