Rahul Kumar P
Chennai
Summary
Organized and consistently on-point Sales and Marketing Assistant equipped to handle fast-paced work supporting revenue and company growth goals. I effectively increased client engagement and satisfaction. My strong communication abilities and strategic approach have consistently driven business growth and fostered lasting client relationships.
Overview
4
4
years of professional experience
Work History
Sales and Marketing Assistant
ACT
Chennai
12.2019 - 11.2021
- Generated leads through cold calling activities.
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Identify upselling and cross-selling opportunities, and execute strategically.
- Maintain a good relationship and coordinate with the team internally for faster resolution in case of any issues.
Relationship Executive
HDFC BANK
Chennai
05.2019 - 11.2019
- Researched and identified potential new customers, then contacted them to promote products or services.
- Supported clients in utilizing products to meet business needs.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Grew business with existing clients through upselling and recommending new services.
Senior Relationship Officer
Reliance Jio
Chennai
10.2017 - 04.2019
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Resolved client issues and complaints promptly, maintaining trust and loyalty.
- Facilitated cross-selling opportunities between different departments within the organization.
- Resolved customer complaints efficiently by responding promptly to inquiries.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Established strong relationships with clients through regular, personalized communication.
Education
Bachelor of Arts - Law
B.A(Academic Law)
Puducherry04-2006
High School Diploma -
KRMM
Chennai03-2003
Skills
- Lead generation
- Cold calling
- Customer relationship management
- Cross-selling techniques
- Sales reporting
- Effective communication
Languages
Hindi
First Language
Tamil
Intermediate (B1)
B1
English
Upper Intermediate (B2)
B2
Affiliations
- Indoor games
- Travelling
Timeline
Sales and Marketing Assistant
ACT
12.2019 - 11.2021
Relationship Executive
HDFC BANK
05.2019 - 11.2019
Senior Relationship Officer
Reliance Jio
10.2017 - 04.2019
Bachelor of Arts - Law
B.A(Academic Law)
High School Diploma -
KRMM
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