Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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RAHUL KUMAR PANDEY

Summary

Detail-oriented engineer with a strong background in network troubleshooting and cloud service deployment. Expertise in Infrastructure as Code and performance monitoring, committed to driving efficiency and security in IT operations.

Overview

9
9
years of professional experience
3
3
Certification

Work History

Site IT Engineer

L&T Technology and services (LTTS)
Pune
12.2022 - Current

Expertly implemented Infrastructure as Code using Terraform, , and Addible for automation.

Utilized AWS services including EC2, S3, Lambda, and RDS for cloud-native deployments.

Established IAM policies, firewall rules, and encryption standards, ensuring robust security for cloud operations.

Administered VMware and AWS virtual environments to enhance provisioning and optimize performance.

Monitored performance and conducted log analysis using CloudWatch, ELK stack, and Prometheus.

Diagnosed and resolved system, network, and application issues, minimizing downtime and maintaining operational continuity.

Developed backup strategies and disaster recovery plans to ensure business continuity.

Collaborated with cross-functional teams to deliver IT projects on time and within scope.

Resident Engineer

L & T Construction SWC
Patna
08.2020 - 06.2022

Monitored and resolved network events with HP NNMI, HPSM, and Aruba AirWave to maintain operational continuity.

Diagnosed and remedied IP node and protocol-level issues, enhancing network stability.

Conducted root cause analysis on network incidents to prevent future occurrences.

Managed routing and switching with hands-on experience in Cisco and Avaya hardware.

Oversaw network health performance and capacity planning to ensure optimal service delivery.

Configured and maintained UTM devices, including Cyberoam and Sophos for security.

Deployed and managed Aruba indoor/outdoor access points and virtual controllers.

Installed, configured, and troubleshot Windows Server 2012 R2 and network devices.

Roaming Engineer

VOLTECH HR SERVICES PVT.LTD
Patna
10.2019 - 08.2020

Deployed and managed Aruba indoor/outdoor access points and virtual controllers for Wi-Fi networking.

Configured and maintained UTM devices, including Cyberoam and Sophos, for enhanced security.

Diagnosed and resolved IP node and protocol-level issues to ensure optimal performance.

Oversaw network health performance and capacity planning to enhance operational efficiency in NOC.

Managed incident resolution and conducted root cause analysis to prevent recurrence of issues.

Monitored network events using HP NNMI, HPSM, and Aruba AirWave to minimize downtime.

Installed, configured, and troubleshot Windows Server 2012 R2 along with various network devices.

Collaborated with L & T Construction on project planning to ensure alignment of infrastructure requirements.

NPI Engineer

Magna Infotech
Patna
08.2017 - 07.2019

Monitored 2G, 3G, and 4G BTS systems using Citrix Receiver for performance evaluation.

Analyzed KPIs across networks to uphold service quality and performance standards.

Executed site login and assessed network parameters, improving operational efficiency.

Collaborated with customer complaint engineers to resolve service-related issues, enhancing customer satisfaction.

Managed Ericsson project for Bharti MS, ensuring client specifications were met and project deliverables were achieved.

Utilized MapInfo Professional for GIS-based analysis in network planning and optimization.

Leveraged Konnect Airtel app for real-time network diagnostics and tracking customer issues.

Assisted in evaluating signal strength and coverage metrics with Sure Coverage app.

Customer complaints & Optimization Engineer

Talentpro India hr Pvt. Ltd
Patna
01.2017 - 04.2017

Conducted network audits and optimizations via pre-drive and post-drive testing, enhancing overall network performance.

Executed swap check testing to validate hardware changes, ensuring reliable network transitions.

Utilized Azenqous CCMT for drive test data collection, analysis, and KPI reporting.

Performed cluster drive tests for uplink and downlink to evaluate coverage and signal quality.

Managed Ericsson project for Bharti MS, coordinating development efforts to meet project objectives.

Generated presentation plots for key radio parameters, supporting performance analysis and reporting.

Documented tools and technologies utilized for network performance analysis and optimization.

Leveraged MapInfo Professional for GIS-based mapping and visualization of drive test results.

Education

Executive Post Graduate Certification in Cloud Computing And DevOps - Master Degree

IIT Roorkee
03-2026

MBA - Operations Management

Sikkim Manipal University
05-2016

B. Tech - Electronics And Communications Engineering

Faculty of Science & Technology
08-2012

Skills

  • Cloud service deployment
  • AWS cloud services
  • VMware VCF
  • Container orchestration: Docker, Kubernetes
  • Infrastructure as code: Terraform
  • Addible automation
  • CI/CD tools integration

DevOps principles

Network troubleshooting

Performance monitoring

System architecture design

Virtualization technologies

Linux system management

Project collaboration

AZ-104 certification

Certification

  • CCNA (Cisco Certified Network Associate)
  • DCAIE v1.0 (Data Center Artificial Intelligence Essentials)
  • NSE-1 (Fortinet Network Security Expert)

Languages

English
Hindi

Timeline

Site IT Engineer

L&T Technology and services (LTTS)
12.2022 - Current

Resident Engineer

L & T Construction SWC
08.2020 - 06.2022

Roaming Engineer

VOLTECH HR SERVICES PVT.LTD
10.2019 - 08.2020

NPI Engineer

Magna Infotech
08.2017 - 07.2019

Customer complaints & Optimization Engineer

Talentpro India hr Pvt. Ltd
01.2017 - 04.2017

Executive Post Graduate Certification in Cloud Computing And DevOps - Master Degree

IIT Roorkee

MBA - Operations Management

Sikkim Manipal University

B. Tech - Electronics And Communications Engineering

Faculty of Science & Technology
RAHUL KUMAR PANDEY