Rahul Kumar Soni
Bhopal
Summary
Accomplished Business Intelligence & Sales Coordinator with a proven track record at Ramani Ice-Cream Company Limited, excelling in database management and effective communication. Spearheaded sales reporting initiatives, enhancing team collaboration and sales funnel optimization. Demonstrated ability to drive business development and foster cross-functional teamwork, contributing to significant performance improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Intelligence & Sales Coordinator
Ramani Ice-Cream Company Limited
Bhopal
02.2021 - Current
- Provided administrative support to the sales team, including scheduling meetings, preparing presentations, and managing email correspondence.
- Prepared monthly reports on sales activities, revenue, expenses, and other key metrics.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Planned trade shows and conferences for new product launches or existing product promotions.
- Assisted in developing new business proposals for potential customers.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Updated and maintained databases with current information.
Data Operations Manager| Billing & MIS Executive
Rajroop Group
Bhopal
03.2019 - 01.2021
- Collaborated with vendors and suppliers on pricing negotiations as well as product quality assurance initiatives.
- Provided operational guidance and support to staff members in order to achieve organizational goals.
- Conducted regular performance evaluations, providing feedback and development opportunities to staff.
- Maintained and updated records, ensuring accuracy and validity of information.
- Collaborated with team members to identify and rectify inconsistencies or errors in the data.
- Maintained and updated records ensuring accuracy and validity of information.
CRE | Call Quality Analyst | MIS Executive
Aegis Co. Limited
Bhopal
08.2014 - 01.2019
- Monitored customer interactions to identify areas of improvement in call quality and customer service.
- Actively participated in cross-functional meetings with other departments within the organization.
- Collaborated with the senior management team on initiatives designed to enhance the overall quality of calls received by customers..
- Investigated escalated customer inquiries regarding product or service issues.
- Created customized reports based on user requirements using SQL queries and Excel spreadsheets.
- Conducted research into emerging technologies, software products, and services that may benefit the organization's MIS operations.
Education
Bachelor of Computer Applications - Computer Applications Development
MCU Univercity
Bhopal06-2016
Skills
- Business Intelligence and Analytics: Power Query, Bizom, SAP, Advanced Excel
- Data Engineering and Reporting: SQL, MySQL, MongoDB, Data Cleaning, and ETL
- Automation and workflow optimization: VBA, Python (basic), macros
- Sales and Operations Support: Sales Forecasting, Performance Analysis, Dashboard Creation
- Technical Development: MERN Stack (MongoDB, Expressjs, Reactjs, Nodejs), Firebase, and Web Development
Accomplishments
- 'Pillar of Strength' Shield – Recognized by Ramani Ice-Cream Ltd. for best performance and exceptional team engagement.
Affiliations
Automated Sales & Inventory Dashboard (Bizom & Power Quary) MIS & Revenue Forecasting Model (Bizom & Excel) Web Development Learning & Projects
- Created a real-time sales dashboard that tracks regional performance, SKU-wise sales, and inventory trends.
- Integrated Bizom API data with Power Quary, reducing manual report generation time by 80%.
- Designed an Excel-based forecasting tool using BIzom data to predict revenue trends.
- Improved forecasting accuracy by 30%, enabling better business planning.
- Completed Full-Stack Web Development Certification (MERN) from AlmaBetter Edutech Pvt. Ltd. in June 2023.
- Developed multiple web applications to enhance coding proficiency and integrate data analytics dashboards into business operations.
Certification
- Meta Front-End Developer Professional Certificate – Coursera Inc.
- Advanced Power BI & Data Analytics Certification (In Progress)
Languages
Hindi
First Language
English
Elementary (A2)
A2
Timeline
Business Intelligence & Sales Coordinator
Ramani Ice-Cream Company Limited
02.2021 - Current
Data Operations Manager| Billing & MIS Executive
Rajroop Group
03.2019 - 01.2021
CRE | Call Quality Analyst | MIS Executive
Aegis Co. Limited
08.2014 - 01.2019
- Meta Front-End Developer Professional Certificate – Coursera Inc.
- Advanced Power BI & Data Analytics Certification (In Progress)
Bachelor of Computer Applications - Computer Applications Development
MCU Univercity
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