RAMESH KUMAR PR
Pathanamthitta
Summary
Dedicated cashier with strong skills in customer service, cash handling, and inventory management. Proven ability to resolve customer issues efficiently while maintaining a clean and organized checkout area. Dynamic sales professional skilled in cash handling, inventory management, and team collaboration. Successfully processed transactions and trained new cashiers, contributing to improved operational efficiency and customer satisfaction. Detail-oriented individual with expertise in inventory management and problem resolution. Committed to enhancing customer experience through effective communication and collaboration, ensuring accurate stock levels and timely issue resolution. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales and Cashier
Colour House
Thiruvalla,Kerala
02.2021 - Current
- Processed customer transactions efficiently and accurately at Colour House.
- Assisted customers with product inquiries and recommendations during purchases.
- Managed cash register operations, ensuring accurate cash handling practices.
- Maintained a clean and organized checkout area for optimal customer experience.
- Collaborated with team members to restock merchandise on the sales floor.
- Handled customer complaints professionally, resolving issues to ensure satisfaction.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels, reporting discrepancies to management promptly.
Store Keeper
Pulikeezhu Metals Private Ltd
Thiruvalla,Kerala
11.2018 - 01.2021
- Managed inventory levels for efficient stock replenishment and organization.
- Ensured compliance with safety regulations during daily operations.
- Recorded incoming and outgoing shipments accurately in the system.
- Collaborated with team members to optimize storage space utilization.
- Conducted regular inspections of stored materials for quality control.
- Assisted in training new staff on operational procedures and safety practices.
- Coordinated with suppliers to track order deliveries and resolve discrepancies.
- Updated stock information on a daily basis in the system.
- Kept up-to-date records of receipts, records and withdrawals from stockroom.
- Monitored stock levels to identify shortages or overages in inventory items.
Education
Higher Secondary Equivalent -
GVHSS
Thiruvalla, Kerala, India01-2025
Industrial Training Certification -
GOVT ITI Chengannur
Chenganoor,Kerala,India01-2016
SSLC -
PMVHSS Peringara
Thiruvalla, Kerala, India01-2012
Skills
- Customer service
- Inventory management
- Team collaboration
- Problem resolution
- Cash handling
- Sales techniques
- Merchandise exchange
- Written and verbal communication
- Cash management
- Purchase assistance
- Empathy and patience
- Complex Problem-solving
- Customer assistance
- Expense tracking
- Payment processing
- Payment collection
- Refund handling
- Credit and cash transactions
Certification
National Trade Certificate
References
Jinu Vijayan | Manager, Colour House Thiruvalla Phone: +91 81052 14034
Timeline
Sales and Cashier
Colour House
02.2021 - Current
Store Keeper
Pulikeezhu Metals Private Ltd
11.2018 - 01.2021
Higher Secondary Equivalent -
GVHSS
Industrial Training Certification -
GOVT ITI Chengannur
SSLC -
PMVHSS Peringara