Rahul Pratap Singh
Jaipur
Summary
Hospitality professional bringing focus on effective team collaboration and achieving results. Extensive experience in enhancing guest experiences and operational efficiency. Known for reliability and adaptability, with strong emphasis on customer service and problem solving.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Hospitality Manager
Aarya Mineral
01.2024 - Current
- Managed daily operations to enhance guest satisfaction and streamline service delivery.
- Developed and implemented staff training programs to improve service quality and team performance.
- Coordinated event planning, ensuring seamless execution and adherence to client specifications.
- Oversaw inventory management processes, reducing waste and optimizing resource allocation.
Restaurant Manager
Sodhani Sweets Pvt Ltd
07.2022 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Supervised daily operations, ensuring compliance with health and safety standards.
- Trained and mentored staff to enhance service quality and operational efficiency.
Hopitality Assistant
Aarya Mineral
04.2020 - 06.2022
- Assisted in daily operations to ensure seamless guest experiences and satisfaction.
- Coordinated event logistics, including setup, catering, and guest services.
- Developed training materials for new staff on hospitality standards and procedures.
- Implemented feedback mechanisms to enhance service quality and customer engagement.
Hotel Manager
Alcott Hotel
07.2019 - 03.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Assistant Steward
Oberoi Hotels & Resorts
08.2017 - 09.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Industrial Trainee
Taj Rambagh Palace
12.2015 - 04.2016
- Supported operational efficiency by assisting in daily production activities and process adherence.
- Collaborated with team members to optimize workflow, ensuring timely completion of tasks.
- Monitored equipment performance, identifying issues and facilitating maintenance to reduce downtime.
- Conducted quality checks on finished products, maintaining high standards of accuracy and consistency.
Education
Bachelor of Science - Hospitality And Hotel Administration
State Institute of Hotel Management
Jodhpur 03-2018
Skills
- Team leadership
- Inventory management
- Customer interaction
- Effective team leadership
- Employee training
- Guest relations expertise
- Knowledge of food safety regulations
- Guest satisfaction analysis
- High-end service standards
Certification
WSET Level 1 Award in Wines
Wine & Spirit Education Trust, 2025
Timeline
Assistant Hospitality Manager
Aarya Mineral
01.2024 - Current
Restaurant Manager
Sodhani Sweets Pvt Ltd
07.2022 - 12.2023
Hopitality Assistant
Aarya Mineral
04.2020 - 06.2022
Hotel Manager
Alcott Hotel
07.2019 - 03.2020
Assistant Steward
Oberoi Hotels & Resorts
08.2017 - 09.2018
Industrial Trainee
Taj Rambagh Palace
12.2015 - 04.2016
Bachelor of Science - Hospitality And Hotel Administration
State Institute of Hotel Management