Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Rahul Singhal

Rahul Singhal

Noida

Summary

Motivated and top-performing sales professional with the entrepreneurial vision and leadership skills to drive expansion. Meets goals through strategic business planning and innovative inside sales initiatives. With over ten years of experience in sales, including sales management, will be an asset to the company.
Proactive Manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging teams and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Manager- Inside Sales

Firstsource Solutions
12.2022 - Current
  • Proactively identify and target potential customers aligned with the ICP derived from comprehensive market analysis.
  • Employ strategic outreach across multiple channels to engage senior stakeholders.
  • Implement a systematic approach to ensure timely follow-ups, strategically moving qualified leads through the SQL process and optimizing their progression in the sales funnel.
  • Proficiently manage CRM systems, ensuring accurate and up-to-date information for streamlined communication and enhanced customer relationships.
  • Increased Meeting to Opportunity conversion by 30%.
  • Develop, recruit, and retain a world-class team of SDRs. Strategically build teams that execute on a day-to-day basis.
  • Strong understanding of predictable revenue models, mastery of sales development, and value selling practices as well as leadership philosophy and development.
  • Support sales team members to drive growth and development.
  • Plan, forecast, and manage team capacity effectively.
  • Optimize SDR tools and configurations for maximum efficiency and productivity, especially with Salesforce.com, Outreach, ZoomInfo, Apollo.io, Bombora & LinkedIn Sales Navigator.
  • Prioritize accounts with industry triggers.
  • Continual analysis and improvement of outreach cadences and messaging by buyer persona and industry.
  • Executing cross-functional enterprise demand generation in critical accounts with regional sales and marketing team.
  • Manage SDR reports & dashboards.

Team Lead- Demand Generation

PEOPLESTRONG TECHNOLOGIES PRIVATE LIMITED
11.2017 - 12.2022
    • Responsible for meeting sales target of $900k annually
    • Creating call and email pitches, Setting up and facilitating qualified sales meetings
    • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
    • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
    • Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
    • Directed and supervised team of 5 members engaged in Demand Generation and MIS.
    • Explored new tools and technologies that enhanced the capabilities of the team members while enabling seamless collaboration across departments.
    • Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
    • Maintained database systems to track and analyze operational data.
    • Understand the market, target the right prospects across industries, and provide the right solution in the HR domain.
    • Accountable for SaaS Business and various stages of the sales funnel.
    • Interaction, product presentation, and relationship building with Decision Makers.
    • Working with core marketing team to run micro campaigns.
    • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Corporate Travel Consultant

Crystal Travel
09.2017 - 11.2017
    • Enhanced client satisfaction by providing personalized travel itineraries and recommendations based on individual preferences.
    • Streamlined booking processes for increased efficiency, resulting in reduced turnaround times for travel reservations.
    • Saved clients on overall travel costs by finding most affordable ticket and lodging options.
    • Mentored junior team members by sharing industry insights and best practices, contributing to their professional development within the organization.
    • Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
    • Arranged travel accommodations for groups and executive clients.
    • Implemented innovative strategies to optimize expense management, reducing overall travel costs for corporate accounts.
    • Maintained thorough knowledge of industry trends and developments to provide informed guidance to clients navigating a dynamic marketplace.
    • Assisted in the implementation of new technologies aimed at improving operational efficiencies within the organization while maintaining a focus on enhancing customer experience.

Senior Technical Sales Specialist

Excedent Solutions
06.2015 - 08.2017
    • Delivered dynamic presentations to C-level executives, showcasing the value proposition of products and services.
    • Spearheaded initiatives to streamline internal communication channels within the sales team, improving overall productivity.
    • Established credibility as a trusted advisor, providing expert product knowledge and industry insights to clients.
    • Negotiated and closed complex deals, ensuring alignment with both company objectives and client needs.
    • Expanded customer base by identifying new business opportunities and conducting targeted prospecting efforts.
    • Streamlined sales processes and improved efficiency by utilizing CRM tools and data analytics.
    • Provided valuable feedback on product development based on firsthand experience working closely with customers'' needs.
    • Optimized marketing materials for maximum impact when presenting offerings to potential clients.
    • Increased sales revenue by developing and implementing strategic sales plans and maintaining key client relationships.

Senior Human Resources Coordinator

MG Consultants
12.2012 - 11.2014
    • Spearheaded recruitment efforts to source top-tier candidates for key positions, contributing to company success.
    • Streamlined HR processes for increased efficiency, enabling faster response times to employee inquiries.
    • Mentored junior HR team members by sharing knowledge and expertise, fostering professional growth among colleagues.
    • Developed performance review programs to support employee growth and development, resulting in higher levels of job satisfaction.
    • Implemented training initiatives for staff development, increasing overall organizational productivity and effectiveness.

Education

High School Diploma -

Delhi Kannada Senior Secondary School
New Delhi, India
05.2008

Skills

  • Team building expertise
  • Account and territory management
  • Revenue and profit maximization
  • Sales pipeline management
  • 5% /- Forecast Accuracy
  • Critical and creative thinking
  • Budget development
  • Customer Relationship Management (CRM)
  • Operations Management
  • Key Accounts Development
  • MIS
  • Sales Development
  • SDR/Inside Sales management
  • Digital Strategy
  • Campaign Management

Accomplishments

  • Ranked as one of the top Inside Sales Performers for three years (2019 - 2022)
  • Won three times Excalibur Awards as top Inside Sales Performer
  • Exceeded quota in 2020 by over 35% in Revenue as an Inside Sales Account Manager
  • Exceeded quota in 2021 by over 50% in Revenue as Inside Sales Account Manager
  • Spearheaded the CRM implementation project for the whole organization

Certification

  • Yellow Belt- Six Sigma
  • Reimagining the sales process with Generative AI- Skillsoft
  • Navigating teams through strategic changes- Skillsoft

Timeline

Assistant Manager- Inside Sales

Firstsource Solutions
12.2022 - Current

Team Lead- Demand Generation

PEOPLESTRONG TECHNOLOGIES PRIVATE LIMITED
11.2017 - 12.2022

Corporate Travel Consultant

Crystal Travel
09.2017 - 11.2017

Senior Technical Sales Specialist

Excedent Solutions
06.2015 - 08.2017

Senior Human Resources Coordinator

MG Consultants
12.2012 - 11.2014

High School Diploma -

Delhi Kannada Senior Secondary School

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Rahul Singhal