To sustain in industry by utilizing myself as resource for all kind of challenging jobs by upgrading my knowledge and skills from time to time.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Customer support
Reliance Industries Limited, Payroll of Sun Facility Corp Pvt. Ltd
11.2014 - Current
To remain one point of contact for customers with queries, complaints, feedbacks, requests in order to ensure timely and professional responses/follow up enabling satisfaction of customers
Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer wherever applicable to prevent the need for future contacts and document interactions through contact tracking
Primary Responsibilities
STO Creation in SAP and follow up with terminal for dispatch material
Preparing Sales Order & Processing to the Terminal
Pending Order status to the sales team
Coordinate with commercial departments for Pricing on 1st & 2nd fortnight and circulate the pricing data to customers
Planning for supplies of Material as per requirement of Sales Manager & executing Sales orders
Coordination with Terminal Team & Customers for dispatch of Product
Maintain daily sales Report through SAP and submit the same to respective Client on daily basis & also create Monthly, Weekly MIS Report for VP / Manager as required
Preparing MIS Reports on Daily/weekly/Monthly basis for Sales Team
Maintaining Documents (LOI, PO, and Customer Support Agreement)
Customer Registration & Vendor Registration.Maintaining Customer Master & other Masters related to Sales in SAP
Preparing Performa Invoice for customers
C Form Follow-up’s for CST Billing
Raising YEXP Proposals in system for any expenses towards Vendors
Preparing Purchase Requisition & Service entries & Follow up of Vendor Payment.
Sales Coordinator
HSIL LTD
08.2013 - 11.2014
Processing Sales Order for Retails & Project
Sending offers & Quotation to customers
Preparing Proforma Invoice
Providing sales support to sales team
Send Account statement / invoices to the dealers
Send Reports, correspondence related to Monthly Schemes
Follow up of Outstanding
Overdue outstanding data update to Sales Team
Coordination with Dispatch section to expedite on time deliveries, obtaining details of dispatch, checking availability of the material, & coordinating with dealer if required
C Form Follow - up & submission to Head office
Maintaining attendance of third party payroll
Renewal of AMC's, issues follow-ups
Planning for supplies of Material as per requirement of Sales Manager & executing Sales orders.
Order Processing
04.2012 - 08.2013
Excise Billing
Issuing Credit Note & Debit Notes
Handling Stock inward & Stock Outward
Maintaining Daily Sales Performance Reports and Stock Reports and sending it to Operations, Quality Manager
Interact with Dealers related to their transactions such as payment and Material Supply
Keep the Track of Delivery
Handling MIS updating
Co-ordination with Factories & Sales Dept
Raising Indents & Requisitions from Factories & Other Depots & Follow-up of Material
Preparing Sales Tax Report.
Sr Coordinator
Berger Paints Ind. Ltd, K.P. TRANSPORT PVT. LTD
06.2009 - 08.2013
Asst. Store Keeper
Manpasand Manpower Ltd
06.2010 - 03.2012
Proper Staking of the material
Arrange Vehicle for Dispatch of the Material for Local as well as outstation Deliveries
Preparing Proper Route Management, As per Load for Dispatch of Material
Supervision of Stock Inward & Stock Outward
Maintaining Daily Dispatch Reports, Stock Reports, Damage Stock Reports and sending it to Operations, Quality Manager
Follow-up of Sign Chillan’s & L.R
No’s
Order Processing of Industrial Dept
Follow-up with customer regarding Sign Challan’s Dispatch of Material, Account Related Problems
Preparing MIS Reports
Billing Executive
Manpasand Manpower Ltd
06.2009 - 05.2010
Working On Oracle ERP
Taking Orders From Sales Person & Dealers
Informing Sales Person about Out-Standing of Customer and non-availability of Material
Cheque punching of dealer, giving proper information to dealer of their respective accounts
Stock Inward & outward in system
Punching Ledger Adjustment & Journal Entries
Preparing Damage Stock Report, Sales Report, spread report, volume reports, scheme reports for sales team & Managers.
Data Processor
Tricom India Private Limited
06.2008 - 05.2009
Working On Title Project
Allocate the Day to Day job to Team Members
Quality Cheque & Working on MS-Office
Date of Birth : 07TH Jan, 1987, Marathi, Hindi, and English
Education
B.Com -
Mumbai University
H.S.C - undefined
S.S.C - undefined
MS-CIT, Typing 30 W. - undefined
P.M, A.D.A.V College
01.2005 - 01.2008
Skills
Customer support
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Accomplishments
Used Microsoft Excel to provide MIS Reports to the Sales Team.
Supervised team of Three staff members.
Achieved Bill submission to PSU before Given time Period.
Arranged & Co-ordinates Online Bills submission during Covid Lockdown & helps to control outstanding of the Organisation.
Timeline
Customer support
Reliance Industries Limited, Payroll of Sun Facility Corp Pvt. Ltd
VFX and Composition Artist at John Deere India(Under payroll of Harman Connected Services Corp India Pvt Ltd)VFX and Composition Artist at John Deere India(Under payroll of Harman Connected Services Corp India Pvt Ltd)