Rainy K
Operation Manager
Tirupati
Summary
At Young Minds Technology Sol Pvt Ltd, I excelled as an Operation Manager, enhancing team efficiency and customer satisfaction through innovative strategies and effective communication. My expertise in Operations Management and my decision-making abilities led to significant performance improvements, showcasing my ability to lead projects to success within budgetary and time constraints.
Overview
7
7
years of professional experience
Work History
Operation Manager
Young Minds Technology Sol Pvt Ltd
05.2017 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and implemented strategies to maximize customer satisfaction.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
Education
MBA - Human Resource & Marketing
KKC Institute of Science & Technology
SV University 04.2001 -
Bachelor of Science - Computer Science
Himaja Degree College
SV University 04.2001 -
Skills
Operations Management
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Hindi
Beginner (A1)
Software
CRM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteOn-SiteImportant To Me
Career advancementInterests
Karate
Timeline
Operation Manager
Young Minds Technology Sol Pvt Ltd
05.2017 - Current
MBA - Human Resource & Marketing
KKC Institute of Science & Technology
04.2001 -
Bachelor of Science - Computer Science
Himaja Degree College
04.2001 -
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