20+ years of Experience in Business Development, Team management, Recruitment, Training, Marketing, Business analysis, New Product launches and Managing New Initiatives which includes experience of over 18 years in General Insurance business.
Overview
20
20
years of professional experience
Work History
Head - Digital and Institutional Alliances
SBI General Insurance Company Ltd
Mumbai
04.2022 - Current
Responsible for organization new age channels - Digital partners and Key relationships, with managing end to end responsibility both business and P&L
Successfully setup the process and procedure in a short span of time yielding monthly growth and improving P&L
Responsible for launch and establishing of new products, new initiatives, training programs, local Area Marketing Campaigns at Circle level
Conduct performance/ business review for Channel performance, partner performance, identify gaps and take corrective action
Develop the annual budget along with the allocation for various activities and monitor adherence to the budgets, take corrective actions in case of variances
Responsible for the delivery and co-management of process standardization and adoption across partners and geographies
Work on strategic inputs from teams in close coordination with for product development, marketing strategy development, National campaigns, Rewards & Recognition programs etc
Drive a culture of performance– Set goals, review performance and provide feedback so as to ensure a motivated and committed team
Oversee any other assignment or special project based on business need as communicated from time to time by the Senior
Management team
Represent SBIGIC in the key forums to ensure alignment with the channel partners.
Collaborated with team members to achieve target results.
Identified issues, analyzed information and provided solutions to problems.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Worked with customers to understand needs and provide excellent service.
Used coordination and planning skills to achieve results according to schedule.
Improved operations through consistent hard work and dedication.
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Developed team communications and information for meetings.
Managed team of employees, overseeing hiring, training and professional growth of employees.
National Sales Manager - Bancassurance
SBI General Insurance Company Ltd
New Delhi
04.2021 - 04.2022
Handled 8 SBI Circles of North and East regions of India.
Managing business portfolio of over 1200 Crs of business.
Managed team strength of over 1250 employees.
Key highlight was business transformation as per new guidelines and process set by the organization.
Liaison on continuous basis across SBI Bank hierarchy upto CGM- Circle.
Direct coordination within the organization for business transformation and business development.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Developed sales strategy based on research of consumer buying trends and market conditions.
Liaised with marketing and product development departments to maintain brand consistency.
Drafted comprehensive sales plans and approved budget expenditures to meet project goals.
Trained and developed exceptional sales leaders.
Regional Sales Manager - Bancassurance (North)
SBI General Insurance Company Ltd
New Delhi
04.2019 - 03.2021
Managed SBI Circles of North i.e Delhi, Lucknow, Jaipur and Chandigarh.
Managed team of over 500 employees with business portfolio of over 600 Crs an increase of over 35% in 2 years.
Exceeded targets by building, directing and motivating high-performing sales team.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes.
Area Manager - Distribution
SBI General Insurance Company Ltd
Lucknow
04.2018 - 03.2019
Assigned responsibility of all retail channels of Lucknow and Jaipur Circles - Bancassurance, Agency and OEM in May 2018.
Managed the team of 12 Branch Mangers and business volume of over 450 Crs.
Transformed underperforming teams into productive, profitable teams.
Oversaw budget planning, strategy development, community outreach for organization.
High double digit growth achieved in all channels with consistent focus on quality and hygiene.
Deputy ManageArea Channel Manager - Bancassurance
SBI General Insurance Company Ltd
Lucknow
07.2010 - 03.2018
Joined organization as Deputy Manager-Retail in Bancassurance channel of Retail Segment.
Successfully launched and established Retail Bancassurance business in Lucknow Circle.
Promoted to Manger-Retail (Retail-Head) within 2 years of joining the Organization in July ‘2012.
As Manager-Retail was responsible for establishing Retail–Agency channel along with managing existing Retail-Bancassurance business and was able to successfully establish, with both teams ranked among Top teams.
Promoted to Senior Manager Grade in July’2014 and to Chief Manager Grade in May’2017.
Responsible for Bancassurance business of SBI Lucknow Circle and RRB –Purvanchal bank since July’2014.
Liaise with the Circle Management Committee (Circle CGM, GM-Network), Cross Sell Team headed by DGM, DGM (Business & Operations), Regional Managers and other key Functionaries of SBI Lucknow Circle.
Liaise with Chairman and GMs of RRBs to ensure steady increase in business and penetration.
Responsible for launch and establishing of new products, new initiatives, training programs, local Area Marketing Campaigns at Circle level.
Conduct performance/ business review for Channel performance at the Regional level, identify gaps and take corrective action and also review all MIS Reports and take corrective actions in case of variances
Develop the annual budget along with the allocation for various activities and monitor adherence to the budgets, take corrective actions in case of variances.
Responsible for the delivery and co-management of process standardization and adoption across branch teams to support efficient and effective process management.
Provide strategic inputs and work in close coordination with corporate office for product development, marketing strategy development, National campaigns, Rewards & Recognition programs etc.
Drive a culture of performance– Set goals, review performance and provide feedback so as to ensure a motivated and committed team.
Sales Manager/Unit Sales Manager
ICICI Lombard General Insurance Company Ltd
Bareilly, Lucknow, Chandigarh and Delhi
09.2005 - 07.2010
Worked in ICICI Lombard for over 4 years 9 months in Bancassurance channel at various locations
Started my General Insurance Career in ICICI Lombard in Bareilly as Unit Sales Manager and was promoted to Sales Manager in less than 1 year period.
Worked at Dehradun, Lucknow, Chandigarh and Delhi as Sales Manager
Training, Motivation and monitoring the performance of team to insure efficiency in sales operations and meeting individual and group targets.
Working through Bancassurance Channel to develop the network of Loan Care products from ICICI Bank (Home Loans and Personal Loans) and Retail products.
Managing relationships with dealers, Key Customers, DSA’s and Liasioning with Sales, Credit and Customer Service functions of ICICI Bank.
Training, process development and target setting for the distribution channel as well as team.
Liaison with the support functions like operations, Customer Service, Marketing of the company to ensure delivery of committed service levels to the customer
Territory Business Manager
Astra Zeneca Pharma India Pvt. Ltd
New Delhi
07.2004 - 09.2005
Have worked as Territory Business Manager and managed Institutional Sales
Managing and administrating KOL development funds and initiatives for the territory
Gather market information to analyze sales trends and plan events independently
Supervising and providing on the Job training to new recruits
Aligning the field activities according to organizational requirements Key account management and development of new accounts
Forecast from secondary sales trends and plan inventory as per sales/stock ratio.
Professional Service Officer
Pfizer Ltd
Hyderabad
09.2002 - 07.2004
Handling all marketing and sales promotion activities
Organizing various health checkup camps
Organizing Doctors meets as well as product launch meets
Handling a dealer network in Hyderabad region
Allocation of orders and delivering the goods within the set frame of time
Stock management, Credit control and handling key accounts.
Education
MBA - Marketing And HR
AMU Aligarh
2002
Strategic Business Leadership
ISB
Hyderabad
Skills
Leadership, Communication,Problem Solving, Teamwork,Analytical, Professionalism, Work ethic
Team Lead - Brand and Communications at SBI General Insurance Company LimitedTeam Lead - Brand and Communications at SBI General Insurance Company Limited
Associate Vice President (Lead – IT Infrastructure Design & Services) at SBI General Insurance Company LimitedAssociate Vice President (Lead – IT Infrastructure Design & Services) at SBI General Insurance Company Limited