Raisali Khan
Cabin Crew In Charge
Mumbai
Summary
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Cabin Crew In Charge
Spicejet Airlines
Mumbai
01.2023 - Current
- Excellent communication skills, both verbal and written.
- Operated in compliance with all airlines and federal aviation regulations for complete compliance with safety and security procedures.
- Maintained firm yet positive aproach when dealing with distrssed and unruly guests onboard
- Explained and demonstrated safety and emergency procedures to guests prior to takeoff.
- Ensured in providing a safe, comfortable and secure enviornment for guests onbaord the aircraft.
- Offered personalized assistance to children, elderly and guests with special needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Provided information to guests about inflight offering and served inflight meals.
- Resolved guests conflicts and medical emergencies during flights.
- Relayed updates and information to guests after confirming key details with pilot.
- Answered guests questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Completed pre-flight safety checks to reinforce guests safety.
- Monitored cabin during flights and responded to guests inquiries or issues.
Client Manager
Dentzz Dental Clinic
Mumbai
10.2022 - 12.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Organized daily
- Scheduled and attended meetings with clients and prospective clients as requested.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Cabin Crew Member
Spice Jet
Mumbai
01.2013 - 05.2020
- Excellent communication skills, both verbal and written.
- Operated in compliance with all airlines and federal aviation regulations for complete compliance with safety and security procedures.
- Maintained firm yet positive aproach when dealing with distrssed and unruly guests onboard
- Explained and demonstrated safety and emergency procedures to guests prior to takeoff.
- Ensured in providing a safe, comfortable and secure enviornment for guests onbaord the aircraft.
- Offered personalized assistance to children, elderly and guests with special needs.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Provided information to guests about inflight offering and served inflight meals.
- Resolved guests conflicts and medical emergencies during flights.
- Relayed updates and information to guests after confirming key details with pilot.
- Answered guests questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Completed pre-flight safety checks to reinforce guests safety.
- Monitored cabin during flights and responded to guests inquiries or issues.
Education
Ssc - English
K.E.S High School
Kalina 07.2004 - 05.2005
Hsc - Commerce
St. Marrys
Kalina 06.2006 - 02.2007
Skills
Customer service
Emergency care
Crew coordination
Emergency response
Safety and compliance
Equipment operations
Verbal and written communication
Account management
Sales presentations
Sales Reporting
Timeline
Cabin Crew In Charge
Spicejet Airlines
01.2023 - Current
Client Manager
Dentzz Dental Clinic
10.2022 - 12.2022
Cabin Crew Member
Spice Jet
01.2013 - 05.2020
Hsc - Commerce
St. Marrys
06.2006 - 02.2007
Ssc - English
K.E.S High School
07.2004 - 05.2005