Raiyyan Khan
Customer Service Representative
Lucknow
Summary
To secure a promising position that offers both a challenge and a good opportunity for growth in an organization of high repute. I am easy going individual who enjoys challenging and diverse roles and is confident working with technical experts from any industry
Overview
2
2
Languages
Work History
Customer Service Representative
Vertex
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Participated in training programs to enhance product knowledge and customer service skills.
Education
Class 10th -
Seventh Day Adventist School ISC
Class 12th - undefined
Seventh Day Adventist School
Skills
- Diligent
- Innovative
- Cultural Competency
- Problem resolution
- Team collaboration
- Diligent and Innovative
- Moderate IT skills
- Multitasking
Computer Aptitude
- Basic Knowledge of Computers
- MS Office Suite
Disclaimer
I hereby declare that above-mentioned information is correct up to my knowledge and I bear the responsibility for its correctness.
Personal Information
- Father's Name: Rafat Khan
- Date of Birth: 12/15/02
- Gender: Male
- Nationality: INDIAN
- Marital Status: Unmarried
Timeline
Class 12th - undefined
Seventh Day Adventist School
Customer Service Representative
Vertex
Class 10th -
Seventh Day Adventist School ISC
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