Summary
Overview
Work History
Education
Skills
Languages
HOBBIES
KEY RESOPONSAIBILITY
DECLARATION
Timeline
Generic
Raj

Raj

Delhi

Summary

Motivated hospitality enthusiast seeking to launch a career as a Front Office Associate. I bring a natural passion for guest service and a dedication to creating a perfect first impression. As a quick learner, I am ready to dive into the technicalities of reservation handling and guest relations to ensure every visitor feels welcomed and valued from the moment they walk through the door.

Overview

2
2
Languages
2027
2027
years of professional experience

Work History

Customer Service Representative

TRAVEL FOOD SERVICE
06.2026 - Current
  • Followed-up on customer interactions to provide further support.
  • Maintained accurate records of customer interactions, detailing inquiries, comments, and resolutions for future reference.
  • Reviewed and updated service protocols regularly, ensuring compliance with regulatory standards and industry guidelines.

Customer Service Representative

PVR INOX CINEMA
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Welcomed guests with a friendly approach to enhance their experience.
  • Managed check-in and check-out procedures efficiently at the front desk.
  • Responded to phone calls and addressed guest queries promptly and professionally.

Education

TATA STRIVE
01-2026

Bachelor of Arts - Gradate

SCHOOL OF OPEN LEARNING
Delhi, India
2022

12th Pass - C.B.S.E Board

GOVT.CO.SER.SEC.SCHOOL
Delhi, India
2019

Skills

  • Basic computer knowledge

Languages

Hindi
English

HOBBIES

Amateur landscape photography

KEY RESOPONSAIBILITY

• Greeting guests with a warm welcome • Handling check-in and check—out procedures • Answering phone calls and guest queries • coordinate With housekeeping and Other departments • Maintaining front desk records

DECLARATION

I hereby declare that the above-mentioned information is true and correct to the best of my knowledge.

Timeline

Customer Service Representative

TRAVEL FOOD SERVICE
06.2026 - Current

Customer Service Representative

PVR INOX CINEMA

TATA STRIVE

Bachelor of Arts - Gradate

SCHOOL OF OPEN LEARNING

12th Pass - C.B.S.E Board

GOVT.CO.SER.SEC.SCHOOL
Raj