Raj A Patel
Dy Manager
174 Luhar Street Nr Central Bank Amroli Surat
Summary
Skilled in shipment tracing and excelling in customer service, I significantly enhanced shipment processing times and client satisfaction at BVC GROUP OF COMPANIES Leveraging teamwork and problem-solving abilities, I ensured seamless customs clearance and compliance, reducing shipping errors and improving operational efficiency.
Professional logistics expert prepared for this role with focus on international shipping, customs documentation, and supply chain management. Strong emphasis on team collaboration and adaptability to changing needs. Reliable in coordinating with clients and partners to ensure timely and cost-effective delivery. Skilled in problem-solving, communication, and using industry-specific software.
Experienced with managing end-to-end logistics process, ensuring timely and cost-effective delivery. Utilizes strategic planning and coordination to optimize shipment routes and schedules. Track record of maintaining compliance with international shipping regulations and fostering strong relationships with clients and carriers.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Freight Forwarder
BVC BRINKS DIAMOND & JEWELLERY SERVICES LLP
01.2014 - Current
- Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
- Coordinated international shipments, managing complex logistics and documentation requirements for seamless deliveries.
- Prepared accurate shipping documents such as bills of lading, commercial invoices, packing lists, and certificates of origin to facilitate smooth customs clearance processes.
- Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
- Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
- Reduced shipping errors and delays by closely monitoring shipment progress and proactively addressing potential issues.
- Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.
- Improved customer satisfaction ratings by providing timely updates on shipment status and addressing concerns promptly.
Customs Broker
B.V.CHINAI & CO (I) PVT LTD
01.2012 - Current
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Implemented pre-clearance strategies to ensure seamless transit of goods through customs checkpoints.
- Improved shipment processing times by maintaining open communication lines between various parties involved in international trade transactions.
- Leveraged knowledge of duty drawback programs to help clients recover funds from overpaid tariffs or taxes on importsexports.
- Increased client satisfaction by providing timely and accurate shipment updates and documentation assistance.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
- Provided colleagues and direct reports with management and performance reviews.
- Managed import documentation, guaranteeing accurate submissions to government agencies.
Education
Bachelor Of Commerce - B. Com Second Year Pass Class
VNSGU
SURAT05.2014
Windows-7, M S Office, Power Point -
Aptech
Surat2013
Higher Secondary With Commerce - Commerce
GHSEB
SURAT04.2010
Gujarat Secondary School Certificate - SSC
GSEB
SURAT 03.2008
Skills
Shipment tracing
Timeline
Freight Forwarder
BVC BRINKS DIAMOND & JEWELLERY SERVICES LLP
01.2014 - Current
Customs Broker
B.V.CHINAI & CO (I) PVT LTD
01.2012 - Current
Bachelor Of Commerce - B. Com Second Year Pass Class
VNSGU
Windows-7, M S Office, Power Point -
Aptech
Higher Secondary With Commerce - Commerce
GHSEB
Gujarat Secondary School Certificate - SSC
GSEB
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