Raj Chandan

• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
• Consulted with customers to assess needs and propose optimal solutions.
• Soley took care of the business during the pandemic
• Managed International and Domestic Air Tickets, Holiday Packages, Passport Assistance, Visa Assistance, Travel Insurance, MICE and foriegn exchange for our clients.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Identified opportunities to improve business process flows and productivity.
• Established performance goals for department and provided methods for reaching milestones.
• Increased company growth through collaboration with sales and marketing departments.
• Clarified roles, responsibilities and expectations of staff.
• Monitored industry trends, keeping current on latest changes and competition in industry.

• Reviewed tickets, identification and passports to verify traveler identity.
• Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
• Sold, printed and issued tickets to guests.
• Used Galileo CRS for ticketing
• Sold International and Domestic tickets to customers and assisted with trip planning through scheduling, pricing and identifying best transportation routes.

Awards
• Valedictorian
• Advanced Achievement Award
• Course Director Award for Data Visualization and Modeling
• Course Director Award for Machine Intelligence System