RAJ CHATTERJEE
Sales
Bangalore
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
18
18
years of post-secondary education
2
2
Languages
Work History
Manager Sales
Mahindra & Mahindra
Bangalore
11.2015 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Managed and motivated employees to be productive and engaged in work.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Territory Sales Manager
Tata Motors Ltd
Surat, Bhopal
08.2011 - 10.2015
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Collaborated cross-functionally with product development and production teams to improve designs and reduce costs.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Assistant Area Manager
Mahindra And Mahindra Ltd
Pune
05.2010 - 07.2011
- Scope: The project was aimed at studying product availability & extended support in terms of logistics
- The service/quality must be improved for better behavior
- Issues related to sales personnel turnover and clearance of cash discounts must be addressed soon.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Area Sales Incharge
Amara Raja Batteries Limited
Indore
02.2007 - 05.2010
- Provided impactful sales training and motivated sales team members to drive revenue growth.
- Monitored sales team performance, analyzed sales data, and reported information to area managers.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Accompanied sales reps in field for ride-alongs to teach, observe and work one-on-one.
- Led sales region to increase sales and boost team morale.
Sales Officer
Nilkamal Limited
Jabalpur
01.2006 - 01.2007
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Identified and qualified new distributors to increase market share in key territories.
- Prepared sales reports with informative graphs and charts to outline key data.
Education
Senior Secondary - Commerce And Maths
Delhi Public School
Vindhyachal 04.1996 - 03.1998
Secondary Education - Secondary Education
Christ Jyoti School
Singrauli MP 04.1986 - 04.1996
MBA - Sales & Marketing
Master School of
Management
Meerut 06.2003 - 04.2005
B.Com - Accountancy Statistics Economics Computers
Ram Lal Anand College
New, Delhi 05.1998 - 05.2002
Skills
Policies and procedures
Accomplishments
- Supervised team of 50 staff members.
- Resolved product issue through consumer satisfaction and service guarantees.
- Used Microsoft Excel reports to develop inventory at C&F location in early career.
- Achieved market share by completing more customer trails with accuracy and efficiency.
Additional Information
DOB 14th September 1979
Married
Timeline
Manager Sales
Mahindra & Mahindra
11.2015 - Current
Territory Sales Manager
Tata Motors Ltd
08.2011 - 10.2015
Assistant Area Manager
Mahindra And Mahindra Ltd
05.2010 - 07.2011
Area Sales Incharge
Amara Raja Batteries Limited
02.2007 - 05.2010
Sales Officer
Nilkamal Limited
01.2006 - 01.2007
MBA - Sales & Marketing
Master School of
Management
06.2003 - 04.2005
B.Com - Accountancy Statistics Economics Computers
Ram Lal Anand College
05.1998 - 05.2002
Senior Secondary - Commerce And Maths
Delhi Public School
04.1996 - 03.1998
Secondary Education - Secondary Education
Christ Jyoti School
04.1986 - 04.1996
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