RAJ KUMAR
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
8
8
years of professional experience
Work History
Store Manager
Aditya vision Ltd
05.2023 - Current
- Responsible for maintaining the efficient operations of the store by initiating, coordinating and enforcing operational and employee policies and procedures
- Responsible for coaching, counseling, managing and motivating the team to meet and surpass sales targets
- Responsible for analyzing sales figures and forecasting future sales as well as analyzing and interpreting trends to facilitate planning
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Responsible for touring the sales floor regularly, engaging colleagues and customers on the shop floor and resolving issues
- Managed inventory control, cash control, and store opening and closing procedures.
- Responsible for organizing knowledge sharing sessions and in-house trainings in a bid to improve product knowledge and overall selling skills and techniques of the team
- monitoring and reporting competitor activities and maintaining awareness of the trends in the electronics retail industry
- Responsible for quick resolution of all customer complaints
- Responsible for closing sales as and when required as well as ensuring prompt delivery of customer's products
- Responsible for annual growth in store revenue and customer base
Assistant Store Manager
Aditya Vision Ltd
02.2021 - 04.2023
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Business Executive
Larva pharmaceutical Pvt Ltd
07.2017 - 12.2020
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Medical Representative
MORAL GROUP OF COMPANIES
02.2016 - 06.2017
Education
BBA -
Magadh University
PATNA2012
12th -
T.P.S COLLEGE
PATNA2009
10th -
N.S.S HIGH SCHOOL
ISLAMPUR2007
Skills
- Store Merchandising
- Store operations
- Report Generation
- Sales professional
- Loss Prevention
- Supply Ordering
- Operations Management
- Team Development
- Employee Training
- Customer Service Management
- Retail Inventory Management
Languages
Hindi
English
Timeline
Store Manager
Aditya vision Ltd
05.2023 - Current
Assistant Store Manager
Aditya Vision Ltd
02.2021 - 04.2023
Business Executive
Larva pharmaceutical Pvt Ltd
07.2017 - 12.2020
Medical Representative
MORAL GROUP OF COMPANIES
02.2016 - 06.2017
BBA -
Magadh University
12th -
T.P.S COLLEGE
10th -
N.S.S HIGH SCHOOL
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