Raj Kumar

• Time management skill I build up on the organisation
• Learn many more by the organisation
• To meet the costumers solving there queries and achieve the targets and give the best service
• Maintained and built close relationships with customers through regular contact and visits.
• Boosted customer satisfaction levels with timely and effective resolution of concerns and inquiries.

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Maintained knowledge on banking products and distribution to provide optimal service support.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.

• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Maintained consistently high success rate of collecting on overdue accounts.
• Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.

FIFO maintenance, shelf life items control.

Ensuring receiving materials with appropriate methods with utmost quality physical Vs document.

Materials stored on FMR based.

3R (right part, right quantity, right location) & 5S maintenance.

Innovation implementation by using idea system.

Materials stored on FMR based.

Monitoring all necessary inventory documentation.

Maintain inventory accuracy level of 100% (daily cycle count, monthly reconciliation, on line transactions etc.)

Ensure UN interrupted material flow to production (on time kit delivery, zero kitting errors etc.)