Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
ADDITIONAL INFORMATION
Timeline
RAJ KUMAR JENA

RAJ KUMAR JENA

Fraud Prevention & AML/KYC Analyst
Kendrapara

Summary

Analytical and detail-oriented AML/KYC Analyst with 1.5 years of experience in client onboarding, periodic KYC reviews, and CDD/EDD investigations across retail and corporate clients. Proven ability to monitor, track, and maintain KYC compliance in alignment with Citi’s internal standards, FATF, FIU-IND, SEBI, and RBI regulations. Skilled in project coordination, control monitoring, and stakeholder follow-ups to ensure timely and accurate record completion. Adept at strengthening internal KYC programs through effective governance, process optimization, and risk management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Fraud Prevention & AML/KYC Analyst

TTEC India Customer Solutions Pvt. Ltd.
03.2024 - Current
  • Execute end-to-end KYC due diligence (CDD/EDD) and periodic reviews (PKR) for individual, corporate, and high-risk clients per internal AML standards and regulatory frameworks.
  • Review documentation for onboarding and maintenance, ensuring compliance with Citi-equivalent KYC policies, local regulations, and internal standards.
  • Track and monitor KYC records to prevent past-due status; follow up with internal teams for timely data and document submissions.
  • Perform PEP, sanctions, and adverse media screening via World-Check and LexisNexis; escalate potential high-risk alerts to Compliance for enhanced review.
  • Coordinate with compliance, operations, and relationship teams to support project-based improvements in KYC governance and process efficiency.
  • Conduct first-line quality assurance (1LoD) checks on documentation and file reviews, identifying gaps and ensuring adherence to AML policy and control standards.
  • Supported process optimization project that reduced client onboarding turnaround time by 25%, improving data accuracy and client experience.
  • Maintained 98%+ accuracy in KYC file quality checks and received recognition for audit readiness and control compliance.

Education

Bachelor of Commerce - Finance & Accounting

Utkal University
01.2022

Skills

KYC / AML Operations (CDD, EDD, PKR, Onboarding, Periodic Review)

Certification

ACAMS – Enhancing Financial Inclusion with a Risk-Based Approach

Accomplishments

  • Detected and reported a cross-border fraud pattern, preventing potential losses exceeding 10 million.

ADDITIONAL INFORMATION

  • Supported multiple internal KYC workflow improvement initiatives, including automation of periodic review tracking and case escalation reporting.
  • Ensured transparent escalation of control issues, promoting compliance with ethical standards and firm policy.
  • Technical Proficiency: MS Excel (Advanced), World-Check, LexisNexis, Actimize, CRM tools.

Timeline

Fraud Prevention & AML/KYC Analyst - TTEC India Customer Solutions Pvt. Ltd.
03.2024 - Current
Utkal University - Bachelor of Commerce, Finance & Accounting

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