RAJ KUMAR JENA
Fraud Prevention & AML/KYC Analyst
Kendrapara
Summary
Analytical and detail-oriented AML/KYC Analyst with 1.5 years of experience in client onboarding, periodic KYC reviews, and CDD/EDD investigations across retail and corporate clients. Proven ability to monitor, track, and maintain KYC compliance in alignment with Citi’s internal standards, FATF, FIU-IND, SEBI, and RBI regulations. Skilled in project coordination, control monitoring, and stakeholder follow-ups to ensure timely and accurate record completion. Adept at strengthening internal KYC programs through effective governance, process optimization, and risk management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Fraud Prevention & AML/KYC Analyst
TTEC India Customer Solutions Pvt. Ltd.
03.2024 - Current
- Execute end-to-end KYC due diligence (CDD/EDD) and periodic reviews (PKR) for individual, corporate, and high-risk clients per internal AML standards and regulatory frameworks.
- Review documentation for onboarding and maintenance, ensuring compliance with Citi-equivalent KYC policies, local regulations, and internal standards.
- Track and monitor KYC records to prevent past-due status; follow up with internal teams for timely data and document submissions.
- Perform PEP, sanctions, and adverse media screening via World-Check and LexisNexis; escalate potential high-risk alerts to Compliance for enhanced review.
- Coordinate with compliance, operations, and relationship teams to support project-based improvements in KYC governance and process efficiency.
- Conduct first-line quality assurance (1LoD) checks on documentation and file reviews, identifying gaps and ensuring adherence to AML policy and control standards.
- Supported process optimization project that reduced client onboarding turnaround time by 25%, improving data accuracy and client experience.
- Maintained 98%+ accuracy in KYC file quality checks and received recognition for audit readiness and control compliance.
Education
Bachelor of Commerce - Finance & Accounting
01.2022
Skills
KYC / AML Operations (CDD, EDD, PKR, Onboarding, Periodic Review)
Regulatory Compliance (FATF, FIU-IND, SEBI, RBI)
Risk & Control (Governance, QA Testing, Escalation Management)
Project & Process Management
Screening Tools (World-Check, LexisNexis, Actimize)
Data & Reporting (Excel, MIS, Data Validation)
Stakeholder Management
Analytical Thinking
Communication
Attention to Detail
Certification
ACAMS – Enhancing Financial Inclusion with a Risk-Based Approach
Accomplishments
- Detected and reported a cross-border fraud pattern, preventing potential losses exceeding 10 million.
ADDITIONAL INFORMATION
- Supported multiple internal KYC workflow improvement initiatives, including automation of periodic review tracking and case escalation reporting.
- Ensured transparent escalation of control issues, promoting compliance with ethical standards and firm policy.
- Technical Proficiency: MS Excel (Advanced), World-Check, LexisNexis, Actimize, CRM tools.
Timeline
Fraud Prevention & AML/KYC Analyst - TTEC India Customer Solutions Pvt. Ltd.
03.2024 - Current
Utkal University - Bachelor of Commerce, Finance & Accounting