RAJ NANDAN
GENERAL MANAGER
KOCHI
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
General Manager
TATA REALTY AND INFRASTRUCTURE LTD
KOCHI, Kerala
06.2020 - Current
- Established in 1984, TATA Housing is a closely held public limited company and a subsidiary of TATA Sons, Sales
- KEY RESPONSIBILITIES
- Heading the sales & marketing department of Tata Tritvam, luxury apartment project in Kochi
- Developing strategy, tactics, sales plans and profit targets
- Developing relationships with clients
- Identifying and reporting on business opportunities in target markets
- Maximising new business development opportunities
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Identified trends in customer marketplaces to develop valuable solutions.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Developed and maintained relationships with customers and suppliers through account development.
Regional Manager
ALLIANCE INSURANCE P.S.C
Abu Dhabi, UAE
04.2019 - 03.2020
- Founded in 1975, Alliance insurance is one of the largest composite insurance provider in the U.A.E)
- Supervised staff to optimize brand expansion initiatives and productivity.
Assistant General manager
SOBHA LTD
CALICUT, North Kerala
09.2016 - 04.2019
- (Founded in 1976, Sobha Group is one of the largest real estate organisations in India and the Middle East), Heading the sales & marketing department of North Kerala region
- Responsible for business development and profitability of the business Unit
- Implementing regional specific sales programs by developing field sales action plans
- Determining annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
- Formulating monthly/quarterly business promotion plans to enhance the productivity of the individuals and the team
- Recruitment and training of sales team
- Representing the business at conferences, trade fairs and networking events
- Performed pricing and estimates based on customer needs and requirements.
- Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
- Motivated, trained and disciplined employees to maximize performance.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
- Resolved problems promptly to elevate customer approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Branch Manager
OMAN INSURANCE COMPANY, AN AL GHURAIR GROUP
Dubai
09.2012 - 08.2016
- COMPANY IN UAE which is operating in middle-east for more than 40 years.), KEY RESPONSIBILITIES
- Responsible for the Life insurance business for Dubai
- Worked closely with the Senior management team and devised the business and sales strategy
- Territory mapping, human resource planning, recruitment and training
- Monitoring sales activities of sales the sales team
- Preparation of the budget for the business unit
- KEY ACCOMPLISHMENTS
- Stabilised the operations in 6 months by means of proper manpower planning and effective implementation of a sales process
- Manpower strength increased from 6 to 54 in 9 months
- Created the first Court of the table member in UAE through a business of 1.8 million dirhams in 2013
- Court of the table is a coveted recognition platform awarded by an international body for doing 1.8 million AED in a year (Jan to Dec)
Regional Manager
BIRLA SUNLIFE INSURANCE CO
Calicut
07.2008 - 08.2012
- Spearheaded one of the largest regions of South India comprising of 15 branch managers, 164 Front Line Sales Managers, 30 Sales Support Executives, 3 training managers and 2000+ Advisors
- Coached and mentored the sales and operations team members to enhance their productivity levels
- Monitored the performance of the Branch Managers and agency managers through effectively implementing daily trackers and monthly trainings and meetings
- Expanded the business network by adding 3 business mentors in the region
- Recruitment of Advisors and training them
- KEY ACCOMPLISHMENTS
- Instrumental in bringing and maintaining stability in business, without branch consolidation despite introduction of stricter regulations from authority
- Number one region in the state of Kerala and number 3 in the zone in terms of target achievement
- First territory to have a branch amongst the new branches to touch 10 million INR in completed and introduced business in 2008-09
- Produced the First MDRT (Million Dollar Round Table- which is the international recognition in 2008-09
- Lowest attrition amongst the regions.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Spearheaded routine operations and special program initiatives for regional group.
Area Manager
METLIFE INSURANCE CO. LTD
07.2007 - 07.2008
- Bancassurance and Business partnerships, Kerala
- Headed the bancassurance and Third Party distribution for Kerala state
- Developed and managed the distribution network of 3 banks (Axis Bank, Dhanalakshmi bank, Karnataka bank ) and 14 broking channels
- Expanded the distribution network through adding new channels
- First tie up with a Co-Op Bank as a channel for Insurance Services
- Developed reporting systems for the channel members.
Partner
MAX NEW YORK LIFE INSURANCE CO
Calicut
01.2006 - 06.2007
- Responsible for sales and recruitment for 2 branches in North Kerala
- Streamlined the sales and operation processes with the help of 1 branch manager,16 sales managers, 2 operations managers and 2 training managers
- Started from the scratch and set up the entire operations for Calicut branch
- Increased the business from 140000 INR to 1.8 million INR in a month
- Lowest attrition in the state.
Resident Manager
HDFC STANDARD LIFE INSURANCE CO
Calicut
07.2004 - 12.2005
- Responsible for sales and recruitment for 3 branches in North Kerala- Calicut, Manjeri and Kannur
- Streamlined the sales and operation processes with the help of 2 branch managers,20 sales development managers, 3 operations managers and 1 training manager
- The first cluster in Kerala to touch a crore of business.
Channel Manager
RELIANCE COMMUNICATIONS LTD
Ernakulam
09.2002 - 06.2004
- Associated with the company from the pre-launch operations period and helped setup channel network for Postpaid business in Ernakulam District
- Established distribution network (identification, deposit collection, handset handover) – managed Post Paid business through 7 Direct Sales Agents across region
- Successfully tied up with 43 corporate/firms to sign MOU in value-added-packs for WLL services
ESCOTEL MOBILE COMMUNICATIONS
03.2001 - 08.2002
Assistant Manager
- 01.2002
- Handled sales and marketing operations for the prepaid brand of Escotel (LET’S TALK) in Kannur and Kasargod districts of Kerala
- Achieved 103% growth in the territory from Rs
- 3.8 million INR to Rs
- 7.7 million
- Pioneered a concept called "Model shop" to curb competition in the territory; a well accepted campaign covered in the national newsletter of Escotel
- Extensively carried out territory mapping exercise for maximum market penetration
- Recipient of Letters of Recognition from Circle HR Head thrice for consistent performance and for streamlining systems and procedures in the territory
- Recognised as Top performer in the Kerala Circle F.Y
- 2001-,
- Holds the merit to be the ONLY Prepaid Manager in the state to have qualified for the coveted Switzerland trip.
Sales Officer
SMITHKLINE BEECHAM CONSUMER HEALTHCARE
05.1998 - 02.2001
- One of the largest players in the Health Food Industry in India, North Kerala
- Involved in sales and distribution of food and OTC products
- Sales Forecast and scheduling order supply
- Devised promotional activities to enhance product awareness and visibility
Education
Ph.D - undefined
National School of Leadership
Post Graduate Diploma - Management
Amrita Institute of Management, Deemed University
01.1996 - 01.1998
BSc. - Agriculture
College of Agriculture, Kerala Agricultural University
01.1990 - 01.1995
Timeline
General Manager
TATA REALTY AND INFRASTRUCTURE LTD
06.2020 - Current
Regional Manager
ALLIANCE INSURANCE P.S.C
04.2019 - 03.2020
Assistant General manager
SOBHA LTD
09.2016 - 04.2019
Branch Manager
OMAN INSURANCE COMPANY, AN AL GHURAIR GROUP
09.2012 - 08.2016
Regional Manager
BIRLA SUNLIFE INSURANCE CO
07.2008 - 08.2012
Area Manager
METLIFE INSURANCE CO. LTD
07.2007 - 07.2008
Partner
MAX NEW YORK LIFE INSURANCE CO
01.2006 - 06.2007
Resident Manager
HDFC STANDARD LIFE INSURANCE CO
07.2004 - 12.2005
Channel Manager
RELIANCE COMMUNICATIONS LTD
09.2002 - 06.2004
ESCOTEL MOBILE COMMUNICATIONS
03.2001 - 08.2002
Sales Officer
SMITHKLINE BEECHAM CONSUMER HEALTHCARE
05.1998 - 02.2001
Post Graduate Diploma - Management
Amrita Institute of Management, Deemed University
01.1996 - 01.1998
BSc. - Agriculture
College of Agriculture, Kerala Agricultural University
01.1990 - 01.1995
Ph.D - undefined
National School of Leadership
Assistant Manager
- 01.2002
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