Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
General Manager
TATA REALTY AND INFRASTRUCTURE LTD
KOCHI, Kerala
06.2020 - Current
Established in 1984, TATA Housing is a closely held public limited company and a subsidiary of TATA Sons, Sales
KEY RESPONSIBILITIES
Heading the sales & marketing department of Tata Tritvam, luxury apartment project in Kochi
Developing strategy, tactics, sales plans and profit targets
Developing relationships with clients
Identifying and reporting on business opportunities in target markets
Maximising new business development opportunities
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
Identified trends in customer marketplaces to develop valuable solutions.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Introduced new methods, practices and systems to reduce turnaround time.
Developed effective business plans to align strategic decisions with long-term objectives.
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Developed and maintained relationships with customers and suppliers through account development.
Regional Manager
ALLIANCE INSURANCE P.S.C
Abu Dhabi, UAE
04.2019 - 03.2020
Founded in 1975, Alliance insurance is one of the largest composite insurance provider in the U.A.E)
Supervised staff to optimize brand expansion initiatives and productivity.
Assistant General manager
SOBHA LTD
CALICUT, North Kerala
09.2016 - 04.2019
(Founded in 1976, Sobha Group is one of the largest real estate organisations in India and the Middle East), Heading the sales & marketing department of North Kerala region
Responsible for business development and profitability of the business Unit
Implementing regional specific sales programs by developing field sales action plans
Determining annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results
Formulating monthly/quarterly business promotion plans to enhance the productivity of the individuals and the team
Recruitment and training of sales team
Representing the business at conferences, trade fairs and networking events
Performed pricing and estimates based on customer needs and requirements.
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement.
Motivated, trained and disciplined employees to maximize performance.
Taught staff strategies for completing work and smoothly carrying out senior management directives.
Resolved problems promptly to elevate customer approval.
Enforced quality assurance protocols to deliver ideal customer experiences.
Branch Manager
OMAN INSURANCE COMPANY, AN AL GHURAIR GROUP
Dubai
09.2012 - 08.2016
COMPANY IN UAE which is operating in middle-east for more than 40 years.), KEY RESPONSIBILITIES
Responsible for the Life insurance business for Dubai
Worked closely with the Senior management team and devised the business and sales strategy
Territory mapping, human resource planning, recruitment and training
Monitoring sales activities of sales the sales team
Preparation of the budget for the business unit
KEY ACCOMPLISHMENTS
Stabilised the operations in 6 months by means of proper manpower planning and effective implementation of a sales process
Manpower strength increased from 6 to 54 in 9 months
Created the first Court of the table member in UAE through a business of 1.8 million dirhams in 2013
Court of the table is a coveted recognition platform awarded by an international body for doing 1.8 million AED in a year (Jan to Dec)
Regional Manager
BIRLA SUNLIFE INSURANCE CO
Calicut
07.2008 - 08.2012
Spearheaded one of the largest regions of South India comprising of 15 branch managers, 164 Front Line Sales Managers, 30 Sales Support Executives, 3 training managers and 2000+ Advisors
Coached and mentored the sales and operations team members to enhance their productivity levels
Monitored the performance of the Branch Managers and agency managers through effectively implementing daily trackers and monthly trainings and meetings
Expanded the business network by adding 3 business mentors in the region
Recruitment of Advisors and training them
KEY ACCOMPLISHMENTS
Instrumental in bringing and maintaining stability in business, without branch consolidation despite introduction of stricter regulations from authority
Number one region in the state of Kerala and number 3 in the zone in terms of target achievement
First territory to have a branch amongst the new branches to touch 10 million INR in completed and introduced business in 2008-09
Produced the First MDRT (Million Dollar Round Table- which is the international recognition in 2008-09
Lowest attrition amongst the regions.
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Led targeted training programs to educate staff on product benefits and service capabilities.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Spearheaded routine operations and special program initiatives for regional group.
Area Manager
METLIFE INSURANCE CO. LTD
07.2007 - 07.2008
Bancassurance and Business partnerships, Kerala
Headed the bancassurance and Third Party distribution for Kerala state
Developed and managed the distribution network of 3 banks (Axis Bank, Dhanalakshmi bank, Karnataka bank ) and 14 broking channels
Expanded the distribution network through adding new channels
First tie up with a Co-Op Bank as a channel for Insurance Services
Developed reporting systems for the channel members.
Partner
MAX NEW YORK LIFE INSURANCE CO
Calicut
01.2006 - 06.2007
Responsible for sales and recruitment for 2 branches in North Kerala
Streamlined the sales and operation processes with the help of 1 branch manager,16 sales managers, 2 operations managers and 2 training managers
Started from the scratch and set up the entire operations for Calicut branch
Increased the business from 140000 INR to 1.8 million INR in a month
Lowest attrition in the state.
Resident Manager
HDFC STANDARD LIFE INSURANCE CO
Calicut
07.2004 - 12.2005
Responsible for sales and recruitment for 3 branches in North Kerala- Calicut, Manjeri and Kannur
Streamlined the sales and operation processes with the help of 2 branch managers,20 sales development managers, 3 operations managers and 1 training manager
The first cluster in Kerala to touch a crore of business.
Channel Manager
RELIANCE COMMUNICATIONS LTD
Ernakulam
09.2002 - 06.2004
Associated with the company from the pre-launch operations period and helped setup channel network for Postpaid business in Ernakulam District
Established distribution network (identification, deposit collection, handset handover) – managed Post Paid business through 7 Direct Sales Agents across region
Successfully tied up with 43 corporate/firms to sign MOU in value-added-packs for WLL services
ESCOTEL MOBILE COMMUNICATIONS
03.2001 - 08.2002
Assistant Manager
- 01.2002
Handled sales and marketing operations for the prepaid brand of Escotel (LET’S TALK) in Kannur and Kasargod districts of Kerala
Achieved 103% growth in the territory from Rs
3.8 million INR to Rs
7.7 million
Pioneered a concept called "Model shop" to curb competition in the territory; a well accepted campaign covered in the national newsletter of Escotel
Extensively carried out territory mapping exercise for maximum market penetration
Recipient of Letters of Recognition from Circle HR Head thrice for consistent performance and for streamlining systems and procedures in the territory
Recognised as Top performer in the Kerala Circle F.Y
2001-,
Holds the merit to be the ONLY Prepaid Manager in the state to have qualified for the coveted Switzerland trip.
Sales Officer
SMITHKLINE BEECHAM CONSUMER HEALTHCARE
05.1998 - 02.2001
One of the largest players in the Health Food Industry in India, North Kerala
Involved in sales and distribution of food and OTC products
Sales Forecast and scheduling order supply
Devised promotional activities to enhance product awareness and visibility
Education
Ph.D - undefined
National School of Leadership
Post Graduate Diploma - Management
Amrita Institute of Management, Deemed University
01.1996 - 01.1998
BSc. - Agriculture
College of Agriculture, Kerala Agricultural University
01.1990 - 01.1995
Timeline
General Manager
TATA REALTY AND INFRASTRUCTURE LTD
06.2020 - Current
Regional Manager
ALLIANCE INSURANCE P.S.C
04.2019 - 03.2020
Assistant General manager
SOBHA LTD
09.2016 - 04.2019
Branch Manager
OMAN INSURANCE COMPANY, AN AL GHURAIR GROUP
09.2012 - 08.2016
Regional Manager
BIRLA SUNLIFE INSURANCE CO
07.2008 - 08.2012
Area Manager
METLIFE INSURANCE CO. LTD
07.2007 - 07.2008
Partner
MAX NEW YORK LIFE INSURANCE CO
01.2006 - 06.2007
Resident Manager
HDFC STANDARD LIFE INSURANCE CO
07.2004 - 12.2005
Channel Manager
RELIANCE COMMUNICATIONS LTD
09.2002 - 06.2004
ESCOTEL MOBILE COMMUNICATIONS
03.2001 - 08.2002
Sales Officer
SMITHKLINE BEECHAM CONSUMER HEALTHCARE
05.1998 - 02.2001
Post Graduate Diploma - Management
Amrita Institute of Management, Deemed University
01.1996 - 01.1998
BSc. - Agriculture
College of Agriculture, Kerala Agricultural University
Assistant Manager- Contracts & Procurement at GANGA REALTY (Payroll- Desi Construction Pvt Ltd)Assistant Manager- Contracts & Procurement at GANGA REALTY (Payroll- Desi Construction Pvt Ltd)