Raj Nandini
Bangalore
Summary
Dedicated and client-focused professionals with more than 3 years and 6 Months of experience in Apigee and cloud technology. Proven ability to guide customers through technical issues in both production and non-production environments. Seeking a challenging role where I can leverage my expertise in Apigee and cloud platforms to drive innovation and deliver exceptional solutions to clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Associate Business Analyst
Infosys Ltd.
12.2022 - Current
- Guide customers through the onboarding process, helping them set up their Apigee environment, create accounts, and provision resources
- Assist customers in designing APIs that adhere to RESTful principles, industry standards, and security best practices
- Help customers configure API proxies, endpoints, policies, and transformations using Apigee management console or APIs
- Advise customers on implementing security measures such as authentication, authorization, encryption, and threat protection for their APIs
- Assist customers in setting up monitoring dashboards, alerts, and analytics reports to track API usage, performance, and security metrics
- Provide technical support and assistance to customers utilizing the Apigee API management platform
- Providing prompt and effective technical support to customers experiencing issues or challenges with the Apigee platform
- This involves troubleshooting complex technical problems, analyzing log files, and guiding customers through issue-resolution steps
- Investigating and resolving customer-reported issues related to Apigee Edge components, including API proxies, routers, message processors, PostgreSQL, Cassandra and management server
- Have good knowledge of platform monitoring tools like Splunk, Dynatrace, Grafana
Systems Engineer
Cognizant Ltd.
09.2021 - 11.2022
- I have had the privilege of being part of the Technip-FMC project, which is a substantial and complex undertaking.
- My role within this project involved contributing to one of its critical modules, an API-based application built using the Spring framework.
- Designing the API-Based Application: Using my proficiency in Java and Spring framework, I designed a robust and scalable API-based application.
- This involved creating endpoints, implementing business logic, and ensuring that the application adhered to best practices in software development.
- Collaborated with cross-functional teams to integrate REST APIs and microservices
- Automated CI/CD pipelines using tools like Jenkins and Git
- Conducted unit testing and debugging to ensure application quality
- Worked on integrating third-party libraries and APIs
- Enhanced application performance, reducing page load time by 30%
Education
Bachelor of Technology - Computer Science and Engineering
Techno India University
Kolkata08.2021
Intermediate - PCM
Bihar School Examination Board
Patna2016
Skills
- Apigee Api Management
- Restful API
- My SQL
- Amazon Web Services
- Splunk
- Grafana
- Dynatrace
- Java
- Linux
- CICD, Jenkins
- Git
- CI/CD Pipeline
- Salesforce
- Jira
Certification
- AWS Cloud Practitioner, Infosys
- Java Certified, Hacker Rank
- Internal Certification on Apigee, Google
- Appreciation of Good Work, Infosys
- Eureka Award, Infosys
- Best Team Project Excellence Award, Infosys
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Associate Business Analyst
Infosys Ltd.
12.2022 - Current
Systems Engineer
Cognizant Ltd.
09.2021 - 11.2022
Bachelor of Technology - Computer Science and Engineering
Techno India University
Intermediate - PCM
Bihar School Examination Board
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