Raj Patel
Ahmedabad,Gujarat
Summary
Dedicated individual with strong ability to quickly learn and excellent administrative and interpersonal skills. Thrives under pressure and maintains an analytical attitude. Works effectively both independently and as part of a team. Seeking opportunity to enhance existing skills, acquire new abilities, and build valuable relationships. Accomplished Systems Engineer with successful track record at Wipro Pvt. Ltd., specializing in performance tuning and technical support. Proficient in system updates and skilled in translating customer requirements into functional specifications. Recognized for improving system stability and security, utilizing strong project management skills to efficiently resolve complex technical issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Systems Administrator
Wipro Pvt. Ltd.
01.2019 - 03.2024
- Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks
- Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite
- Created systems for deployment by military in remote locations
- Developed system models using automated tools to analyze performance under various operating conditions
- Handled troubleshooting tasks for Local Area Networks, Wide Area Networks, and voice systems to reduce network connectivity problems
- Troubleshooting technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components
- Verified stability, security and scalability of system architecture
- Analyzed customer requirements and translated them into functional specifications
- Provided technical guidance for system development and troubleshooting
- Provided exemplary helpdesk service and support to assist customers
- Worked effectively in team environments to make the workplace more productive
- Prioritized and organized tasks to efficiently accomplish service goals
IT Executive
Emerald Pvt Ltd.
12.2016 - 03.2018
- Managed remote backup and restoration services for new and replacement systems, maintaining consistent data integrity and transmission compliance with policies
- Installed, configured, and maintained desktop hardware and software for end-users
- Diagnosed and serviced desktops, laptops, software applications and equipment such as printers and fax machines
- Installed, updated and configured hardware and software
- Supported users with in-person and remote technical assistance
Education
B.E -
BABARIA INSTITUTE OF TECHNOLOGY - July 2016
Vadodara, India07.2016
Skills
- Performance testing
- System updates
- Helpdesk operations
- Vendor coordination
- Project management
- Desktop troubleshooting
- Network troubleshooting
- Diagnosing issues
- Technical support
- Hardware troubleshooting
- Software installation
- AWS: EC2
- AWS: Route 53
- AWS: AWS Lambda
- AWS: S3 Bucket
Accomplishments
- Managed Domain Registration and DNS:- Configured and managed domain registrations, including setting up DNS records like A, CNAME, & AAAA for various application.
- Designed and Deployed Load Balancing Solutions:- Architected and implemented Application Load Balancers to distribute traffic across multiple EC2 instances for improved application availability and scalability with Health check and Auto Scaling.
Certification
Linux and AWS Certification From Grass Solution Pvt. Ltd.
Languages
English
Hindi
Gujarati
Timeline
Systems Administrator
Wipro Pvt. Ltd.
01.2019 - 03.2024
IT Executive
Emerald Pvt Ltd.
12.2016 - 03.2018
B.E -
BABARIA INSTITUTE OF TECHNOLOGY - July 2016
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