RAJ RAUSHAN
EXECUTIVE COMPLAINT & ESCALATION
Delhi
Overview
17
17
years of professional experience
Work History
ACCOUNT
Vijay Auto Mobile
01.2019 - 12.2024
- Process transactions: Scan items, collect payments via cash, card, or online methods, and provide receipts and change.
- Cash Management: Counting and balancing cash in the register at the start and end of shifts and managing cash securely.
- Customer Service: Greeting customers, answering product and service questions, and resolving complaints or issues.
Store and purchase
Shapoorji Pallonji Engineering & Construction (SPEC)
02.2011 - 12.2013
- Purchasing Functions:Vendor Management: Researching, evaluating, and selecting suppliers based on price, quality, and delivery speed.
Ordering: Creating, reviewing, and processing purchase orders (POs) and requisitions.
Negotiation: Negotiating contract terms, pricing, and payment terms to ensure cost optimization.
- Store (Inventory) Management Functions:Stock Control: Maintaining optimal inventory levels to avoid stockouts or overstocking.
Receiving & Inspection: Inspecting incoming goods for quality, damage, and quantity accuracy (Goods Received Note - GRN).
Issuance: Managing the storage and issuing of items to different departments.
- Administrative & Compliance:Reporting: Maintaining accurate digital/physical records of purchases, inventory, and supplier data.
Compliance: Ensuring adherence to company policies, safety standards, and regulations.
EXECUTIVE COMPLAINT & ESCALATION
Simplex Infrastructure Limited
01.2008 - 12.2010
- Replying the client enquiry via email or phone call.
- Maintain the client query on dashboard.
- Customer dealing face to face and provide the end to end information.
- Maintenance of service request data.
Education
BSCIT - undefined
Kuvempu University
12.2014
BACHELOR OF ARTS - undefined
J.N College Madhubani
12.2013
CLASS XII - undefined
M.l.s.m college
Darbhanga, Bihar12.2004
CLASS X - undefined
J.N High School
Babubarhi, Bihar12.2002
Timeline
ACCOUNT
Vijay Auto Mobile
01.2019 - 12.2024
Store and purchase
Shapoorji Pallonji Engineering & Construction (SPEC)
02.2011 - 12.2013
EXECUTIVE COMPLAINT & ESCALATION
Simplex Infrastructure Limited
01.2008 - 12.2010
BSCIT - undefined
Kuvempu University
BACHELOR OF ARTS - undefined
J.N College Madhubani
CLASS XII - undefined
M.l.s.m college
CLASS X - undefined
J.N High School