Raj Singh
Bengaluru
Summary
Results-driven Staff Site Reliability Engineer with over 9 years of experience in software engineering and operations, specializing in system reliability, cloud platforms, containerization, and automation. Proven expertise in supporting and enhancing the performance of high-availability enterprise applications. Proficient in managing distributed systems, troubleshooting complex technical issues, and optimizing platform performance. Adept at collaborating with cross-functional teams to deliver innovative solutions, while ensuring seamless customer experiences.
Overview
10
10
years of professional experience
Work History
Staff Site Reliability Engineer
Visa.Inc
Bengaluru, Karnataka
08.2021 - Current
- Lead operational excellence for critical enterprise applications, ensuring 24/7 availability and reliability.
- Designed and implemented containerized microservices using Docker Swarm, and managed Kubernetes clusters, optimizing deployment workflows and reducing downtime.
- Developed monitoring solutions using Grafana and Prometheus for real-time transaction metrics, improving incident detection and resolution times.
- Automated manual processes, enhancing security, and streamlining operations, resulted in a 30% reduction in security-related issues.
- Collaborated with cross-functional teams to perform root cause analysis (RCA) and mitigate production issues, significantly reducing repeat incidents.
- Implemented CI/CD pipelines with Jenkins, promoting code to various environments as part of periodic release schedules.
Senior Application Engineer
Oracle
Bengaluru, Karnataka
02.2021 - 08.2021
- Worked on Oracle ADF to develop cross-platform solutions for CRM applications, enhancing user interfaces, and application performance.
- Containerized microservices with Docker, automating deployment processes, and reducing deployment times.
- Wrote shell scripts to automate the deployment process, improving efficiency, and minimizing errors across environments.
- Provided ongoing support for applications, and collaborated with offshore teams to resolve complex technical issues.
Software Engineer II
Philips
Bengaluru, Karnataka
11.2018 - 02.2021
- Developed a comprehensive monitoring tool using Docker, Prometheus, and Graphene to track system and database statuses, ensuring high system uptime for healthcare service engineers.
- Implemented CI/CD pipelines for automated deployment, and improved the reliability of monitoring tool updates.
- Collaborated with international teams to gather requirements and create efficient, user-friendly solutions for healthcare engineers.
- Enhanced security protocols with authentication and authorization (A&A) for secure connections between the data source and the UI.
- Implemented CI/CD pipelines and contributed to ongoing platform enhancements, ensuring scalability and efficient operations.
Associate Consultant
Capgemini
Bengaluru, Karnataka
08.2015 - 11.2018
- Worked on the Spring Framework and SOAP web services to develop and support applications used by Walt Disney for booking resort packages.
- Managed deployments to DEV/TEST environments, and participated in Hyper-care support after releases.
- Collaborated with cross-functional teams, ensuring customer deadlines were met, and high-quality solutions were delivered.
Education
Bachelor of Technology (B.Tech) - Information Technology
West Bengal University of Technology
Durgapur, West Bengal06-2015
Skills
- Cloud Platforms: AWS, GCP
- Big Data Technologies: Hadoop, Kafka, NoSQL databases (MongoDB)
- Containerization and orchestration: Docker, Kubernetes, and Docker Swarm
- CI/CD and DevOps: Jenkins, GitLab, GIT
- Programming and Scripting: Java, Python, Shell scripting, SQL, and MongoDB
- Monitoring and Logging: Grafana, Prometheus, Splunk, Datadog
- Incident Management and Troubleshooting: Root Cause Analysis (RCA), SWAT Handling, Release and Incident Management
- Operating Systems: Linux (Ubuntu, CentOS), Windows
- Version Control: Git, TFS
Soft Skills
- Strong problem-solving and analytical skills
- Excellent verbal and written communication
- Ability to collaborate in cross-functional teams
- Self-motivated with a keen eye for detail
- Ability to handle high-pressure situations and resolve critical issues swiftly
Timeline
Staff Site Reliability Engineer
Visa.Inc
08.2021 - Current
Senior Application Engineer
Oracle
02.2021 - 08.2021
Software Engineer II
Philips
11.2018 - 02.2021
Associate Consultant
Capgemini
08.2015 - 11.2018
Bachelor of Technology (B.Tech) - Information Technology
West Bengal University of Technology
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