Raj Singh

• Provisioning of Cisco cloud and on-premise WLC on DNAC
• Responsible for debugging and troubleshooting client and device related issue
• Responsible for resolving end to end wireless user/network related issues.
• Working on Cisco ISE, for Authentication and authorization related issue for users.
• Deployment of Aruba Central and onboarding of network devices on Aruba Central
• Working and closing the reported VA scan within the SLA for all the wireless devices
• Preparing Solution document and HLD
• Providing Training to L1 and GET resources on regular basis

• Onboarding of NOKIA AAA VNF and CNF solution over OpenStack cloud and Kubernetes environment
• Deploying Kubernetes objects and managing application on Kubernetes
• HELM chart modification and installation on Kubernetes cluster
• Responsible for integration of NOKIA Authentication, Authorization and Accounting (AAA) with external HSS and DRAs.
• Regression call flow testing of VoWiFi and Hotspot solutions.
• Develop and execute MOPs to deploy AAA software into test/customer Lab and production environments.
• Responsible for installation, configuration and integration of Prometheus and Grafana for application matrix monitoring.
• Validate Hotspot/AAA/IPAM test Cases features & detailed specification validation from end user perspective.
• Develop and review product and software artefacts like release notes, technical bulletins, installation, and deployment guides, and create documentation.

• Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities.
• Responsible for all type of planning and network configurations, troubleshooting & management of Wi-Fi Network for Volvo Project.
• Performed capacity and resource planning to evaluate existing network systems to recommend resources and maintain or expand as necessary.
• Core Network configuration of manage wi-fi including Aruba AP/Cisco AP, Aruba WLC/Cisco WLC.
• Creating Access/Trunk Vlan and configuring static route for the WLC/Switch.
• Monitored the network performance and noted the downtime and capacity matric to recommend the upgrade.
• Responsible for Aruba/Cisco WLC implementation and configuration in all core operational circles.
• Carrying out the IOS Upgradation/Wireless network re-structure upgradation as per the requirement.
• Providing different solution to customer as per their requirement, like Cisco Mobility express/ Aruba IAP solution.
• Carrying out POC with different vendor for different solution like CMX, Cape Sensor.

• Working for WIFI Provisioning and deployment.
• Maintained, documented and presented progress reports to leaders.
• Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
• Configuration of VLAN’s, Inter-vlan routing, configuration of Trunks.
• Carrying out the IOS Up gradation as per the requirement.
• Configuration & Troubleshooting in Multi-vendor Wi-Fi deployment across PAN India.
• Troubleshooting end to end Wi-Fi & VoWi-Fi Scenarios for user/network related issues.
• Configuration & Troubleshooting of Wi-Fi network elements Cisco AP 3702I/1702I/1552E, WLC 8540 & Prime Infrastructure 3.1, Ruckus AP T301/T300 & SCG 200(Small cell gateway), Mojo networks AP C-75/0-90/DC-01(Combo) & MWM (Mojo Wireless Manager).
• Upgraded Mojo AP and MWM to its latest SW (8.4.0.550) in co-ordination with Mojo Team.
• Backup & Restore of Reliance JIO Wi-Fi network PAN India in accordance with NPE team.
• Performing updates/upgrades of latest Firmware/Software for Wi-Fi nodes as per plans released by NPE team.

• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• 60k APs deployed of Ruckus, Cisco & Mojo Networks.
• Troubleshooting end to end Wi-Fi & VoWi-Fi Scenarios for user/network related issues.
• Configuration & Troubleshooting of Wi-Fi network elements Cisco AP 3702I/1702I/1552E, WLC 8540 & Prime Infrastructure 3.1, Ruckus AP T301/T300 & SCG 200(Small cell gateway), Mojo networks AP C-75/0-90/DC-01(Combo) & MWM (Mojo Wireless Manager).
• Upgraded Mojo AP and MWM to its latest SW (8.4.0.550) in co-ordination with Mojo Team.
• Backup & Restore of Reliance JIO Wi-Fi network PAN India in accordance with NPE team.
• Performing updates/upgrades of latest Firmware/Software for Wi-Fi nodes as per plans released by NPE team.

• Integration, Troubleshooting & Support of WLAN Ericsson Wireless Controller (8000, 8052), Wi-Fi Manager, Business Analyzer & Access Points (5000, 6000 series).
• Performed debugging, troubleshooting and upgrading activities on a Telecom operator's live Wi-Fi network.
• Maintenance and support for - Wi-Fi features on Access point and Access Controller.
• Configuration different SSID for different Customer like, MCD, KFC, CBTL, Costa-coffee, food court Etc.
• Co-coordinating with different team for different issues like User Experience, Tunnel Issue, Client history.
• Also working with Speed fetch technology, for better experience for Wifi users.
• Updated internal customers regarding open tickets and status of resolutions.

•Multiple ssid configurations on a single Access point.
• First Level Troubleshooting of AP and DSL and Voucher Related issue in MGM, PUNJAB and NCR. Worked on different IOS of Belair access point upgraded by FTP & TFTP.
• Monitoring of access point through Bel-View.
• Understanding and working on Belair 8000 Controller.
• Understanding and working on NMS (Network Management System)
• Single Point of Contact for Wifi Hotspot Related Issue in PAN India.
• Co-coordinating with AAA team for Voucher Related issues.
• Also have co-ordination with Airtel Sales team and Customer for any New Installation or Any customer related issue.
• Closing of SR and Remedy tickets within the resolution time and maintain the SLA more than 95% in End of Every Month.

Configuration and troubleshooting of Belair20, Belair20E, Belair100N series Access point. And 3G, DSL Modem.

• Monitored and maintained network components according to established guidelines and best practices.
• Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
• Exceeded SLA standards for response times and problem resolution.
• Configuration and troubleshooting of Belair20, Belair20E, Belair100N series Access point.
• Multiple ssid configurations on a single Access point.
• VLAN & static routing configuration on Belair.
• Worked on different IOS of Belair access point upgraded by FTP & TFTP.
• Monitoring of access point through BelView.
• Understanding and working on Belair 8000 Controller.
• Working on Belview NMS ver 6.1.6 and 6.1.10 for Airtel Wi-Fi hot spots.