RAJ SINHA
Pune
Summary
To become associated with a company where I can utilize my skills and gain further experience while enhancing the company's productivity and reputation.
Overview
8
8
years of professional experience
Work History
Sr. Accountant
VenturEd Solutions
Pune
05.2021 - Current
- Reviewed quotes submitted by CSM's on Salesforce.
- Generating Invoices for different entities using Salesforce software.
- Processed billing activities such as new logo, renewals, upsell, cross-sell, debook, positive and negative amendments.
- Managed complex billing matters by verifying discrepancies and resolving clients' billing issues through email and chat.
- Investigated and helped resolve collections and billing disputes from list provided by AR team.
- Worked on cancellation cases across all entities which include reviewing of products being cancelled, reason for cancellation, contract ending, revenue cancellation date.
- Termination of contracts from the system by reviewing customer ageing report, crediting invoices and providing them with revised invoice using intact instance.
- Processing the Ad hoc request, updating the new address for customers, emails ID etc.
- Collaborated with team members to achieve target results.
- Created SOPs for various entities to clarify and standardize specific billing requirements.
- Provided training to new joiners on all the billing activities and helped them go live within a timeline.
- Frequently connected on MS- Teams huddle call with onshore billing and AR managers to provide them updates and discuss issues with them.
- Represented US-billing team in Finance townhall meetings.
- Streamlined billing activities by preparing comprehensive billing reports for ok-to-bill contracts, incorporating quote numbers in invoices, and attaching SOWs with new sales invoices.
- Prepared unbilled report using pivot table, VLOOKUP's and Intact CB96 data.
- Formerly Community Brands
Senior Associate
WNS Global Services Inc.
Pune
12.2019 - 05.2021
- Managed order tasks via ServiceNow and Oracle ERP, including bookings, terminations, cancellations, uplift, and RMAs.
- Reviewed and booked various orders in ERP using Web Ordering Tool.
- Generated invoices based on order specifics, verifying tax details and addresses.
- Facilitated approvals for credit, tax, and purchase orders; edited invoices as required.
- Corrected and created invoices, uploaded to portals like Ariba and Coupa.
- Resolved accounts receivable inquiries and maintained task turnaround times.
- Collaborated with stakeholders to identify and resolve order management issues.
Analyst
Searce Logistics G Analytics LLP
Pune
06.2018 - 10.2019
- Rating, billing and auditing various customers using several types of tariff cards for US clients.
- Resolved billing disputes, enhanced customer satisfaction.
- Allocated unapplied cash to outstanding invoices.
- Negotiated debt settlements, collaborated with sales for collections.
- Prepared SOPs for new customer setup, process implementation.
- Automated billing processes with IT team.
- Collecting account billing processing information from the clients.
Education
MBA -
Savitribai Phule Pune university
Pune07-2018
Skills
- CPQ Process
- Salesforce
- Invoicing/ Billing
- Order to Cash
- SAP -SD
- V LOOKUP
- Power BI
- Contract management
- Credit application
- Process improvement
- Order management
- Data analysis
Accomplishments
- 4 times Excellence award winner, Go -that extra mile award winner and best team award winner.
- Successful automation of end to end billing process.
- Helped in transition of work being transferred from US onshore to India team.
Personal Information
Date of Birth: 01/04/91
Languages
- English, Proficient
- Hindi, Native
Timeline
Sr. Accountant
VenturEd Solutions
05.2021 - Current
Senior Associate
WNS Global Services Inc.
12.2019 - 05.2021
Analyst
Searce Logistics G Analytics LLP
06.2018 - 10.2019
MBA -
Savitribai Phule Pune university