Raj Tewari

• Provided exceptional support to management, assisting in daily operations and decision-making processes.
• Analyzed customer feedback data to identify trends, make improvements, and better understand client needs.
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
• Developed strong relationships with clients, leading to increased repeat business and loyalty.

• Kept current on market and product trends to appropriately answer customer questions.
• Analyzed banking trends and provided recommendations to customers regarding quality of service and Variety of products that are available for them.
• Built customer confidence by actively listening to concerns and giving solution according to their banking needs.
• Networked to increase client base and encourage existing clients to expand financial portfolios.

Responsibilities-

• Managing team consisting of Area Sales Manager and complete sales team for direct and secondary sales
• Business Development by getting in direct contact with parties and bridging gap between company and sales parties
• Visiting field area and meeting clients whenever need arises
• Target estimation and planning
• Handling Sales Software like Microsoft NAV, ERP

Achievements:

• Was able to increase sales by adding more secondary sales channels and personnel to district of Chhattisgarh (50% more sales as compared to previous years.
• Collective team approach of sales achieved (crossing previous best) in month of December 2021 crossing 11,000MT in which Uttar Pradesh was highest in sales 43% of whole sales

Recognition:

• Was able to contribute to company by giving new tagline for their latest product

Project Synopsis:

• To maximize customer base of company by doing society activities like canopy setup and doing door to door interactions with customers and pitching them to download application

Outcomes:

• Was able to convert 500+ new registrations in internship all over NCR2.)
• Did Competitive Analysis on competitors and found major competitors in Greater Noida, Noida and Ghaziabad3.) Did cold calls and met appointments for new registrations and feedbacks.