Raj Thakur
Mumbai
Summary
Accomplished executive skilled in CRM tools, sales cycle optimization, and executing multi-platform strategies. Committed to leveraging strong negotiation skills to drive impactful business outcomes and enhance client relationships.
Overview
5
5
years of professional experience
Work History
Business Development Executive (New Sales - USA)
KnowCloudAI
Pune
03.2025 - Current
- Promoted Salesforce across diverse industries through strategic outbound prospecting as a Ridge Salesforce partner.
- Scheduled discovery calls and arranged meetings with key stakeholders after qualifying leads, delivering product demonstrations using BANT criteria.
- Collaborated with internal consultants to tailor Salesforce CRM proposals to meet client needs and ensure satisfaction.
- Utilized data analytics to monitor performance metrics and enhance business growth strategies.
- Executed multi-platform campaigns alongside Marketing team, incorporating online research and market analysis including Google Ads and LinkedIn.
- Developed RFPs and RFIs for clients within public and nonprofit sectors.
- Managed a sales team of four SDRs, overseeing key performance indicators and report generation.
- Identified new market opportunities through creative solutions, strengthening client relationships.
Team Lead Inside Sales (EMEA & UK Regions)
Tech Mahindra
Mumbai
01.2024 - 10.2024
- Cultivated relationships with key stakeholders to explore and secure mutually beneficial business opportunities.
- Applied storytelling to craft compelling narratives that resonated with clients and stakeholders.
- Oversaw the entire sales cycle, Attract new clients from drafting personalized proposals to completing transactions.
- Managed pipeline and forecasting in Salesforce and HubSpot CRM systems; executed cross-selling and upselling campaigns.
- Leveraged strong negotiation skills to secure profitable partnerships and drive revenue growth for the company.
- Secured a $220K strategic deal in the Health and Life Sciences sector, enhancing customer acquisition, patient care, and claims management through business process outsourcing services.
- Managed digital marketing, content, SEO for partner company, BORN Group.
- Secured a $500K customer support and CX transformation deal with a rapidly expanding delivery firm in India.
Inside Sales Executive (US & EMEA)
YASH Technologies
Hyderabad
05.2021 - 12.2023
- Generated qualified leads across regions for different product sales like Salesforce CRM, Microsoft Dynamics, SAP, RPA, and Cloud solutions.
- Collaborated closely with pre-sales and delivery teams to build high-converting proposals aligned with client needs.
- Maintained CRM hygiene, executed weekly reports, and aligned with sales targets and KPIs.
- Supported digital transformation initiatives through coordinated email campaigns and cold outreach strategies.
- Closed a $1M+ deal with a leading Manufacturing company for Salesforce and also with cross-sell opportunities for Robotic Process Automation (RPA) solutions, significantly enhancing their sales and automation processes.
- Secured a $500K deal with a major Retail brand, delivering an integrated solution involving SAP, RPA, and Cloud technologies.
Inside Sales Associate (SDR Scope - India)
AG Technologies
Mumbai
06.2020 - 04.2021
- Led B2B sales of SAP ERP, RPA, and web creative solutions in West and North India.
- Identified high-value targets through needs analysis and cold outreach using HubSpot CRM and social platforms.
- Consistently met lead generation quotas and contributed to account-based marketing campaigns.
- Optimized supply chain operations in a $17.5k deal with SAP ERP and RPA for an FMCG company.
- Surpassed quarterly sales goals and spearheaded outbound campaigns for major enterprise accounts.
- Leveraged market research findings to inform business development initiatives and competitive positioning.
Education
Bachelor of Science - Computer Science
Mumbai University
Mumbai12.2019
Skills
- Lead qualification and generation
- CRM tools
- Salesforce expertise
- Proposal and RFP management
- Sales pipeline development
- Digital sales strategies
- Sales cycle management
- Presentation skills
- Technology sales proficiency
- Outbound sales techniques
- Cold calling expertise
- Business development experience
- SaaS sales knowledge
- Written and verbal communication
- Sales organization strategies
- Marketing solutions expertise
- Communication skills proficiency
- Lead source identification
- Industry trend analysis
- Presentation delivery
- Sales process optimization
- Negotiation skills
- Strategic thinking abilities
- Analytical skills
- Agility in problem-solving
- Competitor research analysis
- Tech-savvy solutions provider
- Interpersonal skills development
- Business accounting knowledge
- Business solutions expertise
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Timeline
Business Development Executive (New Sales - USA)
KnowCloudAI
03.2025 - Current
Team Lead Inside Sales (EMEA & UK Regions)
Tech Mahindra
01.2024 - 10.2024
Inside Sales Executive (US & EMEA)
YASH Technologies
05.2021 - 12.2023
Inside Sales Associate (SDR Scope - India)
AG Technologies
06.2020 - 04.2021
Bachelor of Science - Computer Science
Mumbai University
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