Raja Babu Keshri

· RELATIONSHIP MANAGER

· CROSS SELL FROM PORTFOLIO

· LI GI HOME LOAN CAR LOAN PERSONAL LOAN CREDIT CARD

· TRADE FOREX SALE

· NEFT RTGS PROCESS

· BULK SALARY PROCESS

· ACCOUNT SERVICING

· DECEASED CLAIM PROCESS

· CA TASC SB ACCOUNT OPENING FORM PROCESS

· REKYC CA SA TASC ESCROW A/C

· DEMAT ACCOUNT SERVICING

· CASH VERIFICATION

· LOAN SERVICING

· ESCROW ACCOUNT SERVICING

• Lobby Management
• Queue Handling
• Resolving All Complaints
• Generate Leads from cross sell
• Report for any Suspicious Transitions
• FX Transitions (Inward or Outward)
• Provide Consistent quality customer service to all customers
• Generate Revenue for bank from given customer base
• Locker Operation
• Insurance lead generation and conversion
• Morning and evening reports
• Cross sell from Portfolio customers

• To source customers for current account & saving account
• Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates.
• Revenue generation, customer acquisition, customer retention, cost efficiency through process
• Key Achievement:
• Top performance pan India in Kotak swipe machine.
• Privy league band for acquisition high variant accounts

• Selling software
• Worked closely with manager to increase productivity
• Interacted with customers professionally by phone, email or in-person to provide information about Innovatiq

• Studied demographic data to determine optimal targets, competitor offerings and tactics for persuasion.
• Identified appropriate target customers for the organization with the help of primary research
• Created documentation outlining research findings for use by project managers and other marketing staff to make accurate decisions about future plan