Summary
Overview
Work history
Education
Skills
Websites
Languages
certification
Affiliations
Timeline
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Raja Dixit

Gwalior

Summary

Customer Support Specialist with extensive experience at R.M Phosphates & Chemicals, recognized for exceptional client engagement and retention. Proficient in digital marketing strategies and SEO, consistently resolving customer issues and improving service delivery. Strong communication skills and technical troubleshooting expertise contribute to high customer satisfaction and operational efficiency.

Overview

2026
2026
years of professional experience
6
6
years of post-secondary education

Work history

Customer Support Specialist & Digital Marketer

R.M Phosphates & Chemicals
04.2023 - 09.2025
  • Resolved customer complaints through effective communication strategies to ensure satisfaction
  • Assisted customers with inquiries and provided accurate product information
  • Utilized company resources to troubleshoot technical issues for customers

Associate Business Officer

Virbac Animal Health Care Pharma
Indore , India
04 2023 - 08 2023
  • Optimised inventory management systems by implementing advanced tracking methods.
  • Introduced innovative marketing strategies to boost brand visibility.
  • Streamlined business processes for enhanced efficiency.

Education

B.Sc. (Hons.) - Agriculture

ITM University
Gwalior
07.2019 - 04.2023

12th - M.P board

Kiddy's Corner Hr.sec.school
04.2017 - 03.2018

10th M.P board - Science

Kiddy's Corner Hr.sec.school
Gwalior
04.2016 - 04.2017

Skills

  • Microsoft Office Suite
  • SEO optimization
  • Email marketing
  • Team leadership
  • Problem solving
  • Effective communication
  • performance marketing

Websites

Languages

English
Hindi

certification

  • Certification course on agriculture drones
  • Certification course on digital marketing
  • Certification in the Department of Physical Education Pedagogy
  • Certification on plant genomic DNA analysis through molecular markers

Affiliations

  • playing sports&games
  • scroll social media update with trends
  • Travelling
  • Make new networks

Timeline

Customer Support Specialist & Digital Marketer

R.M Phosphates & Chemicals
04.2023 - 09.2025

B.Sc. (Hons.) - Agriculture

ITM University
07.2019 - 04.2023

12th - M.P board

Kiddy's Corner Hr.sec.school
04.2017 - 03.2018

10th M.P board - Science

Kiddy's Corner Hr.sec.school
04.2016 - 04.2017

Associate Business Officer

Virbac Animal Health Care Pharma
04 2023 - 08 2023

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