RAJA HITESH SHAH
Vadodara
Summary
Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Leader - Technical Services
MATRIX COMSEC PVT. LTD.
Vadodara
04.2022 - Current
- Oversaw global deployment of telecom and security solutions in onsite and remote environments.
- Facilitated technical training sessions for partners, system integrators, and end-users.
- Established strong business relationships with consultants and contractors to enhance project outcomes.
- Managed and mentored presales engineers and consultants to boost team performance.
- Allocated resources effectively to ensure timely delivery of presales deliverables.
- Monitored industry trends and competitive products to inform strategic decisions.
- Utilized insights to refine sales strategies and improve product positioning.
- Provided technical expertise during sales pitches and delivered compelling product demonstrations.
Sr. Presales Engineer (International Domain)
MATRIX COMSEC PVT. LTD.
Vadodara
12.2018 - 03.2022
- Provided technical sales support to global partners, strengthening product positioning.
- Led product demonstrations and proof of concepts for Telecom and Access Control solutions.
- Conducted comprehensive technical discussions with prospects to meet specific requirements.
- Collaborated with field sales teams, delivering crucial technical assistance for project success.
- Educated partners on product features and functionality to enhance engagement.
- Analyzed competitor products, offering actionable insights for enhancements.
- Coordinated with R&D, Product Management, and QA teams to ensure optimal solutions.
Global Onsite Projects
MATRIX COMSEC PRIVATE LIMITED
- Implemented Time Attendance and Access Control at SERENE HEALTH CARE, Tashkent (2025).
- Implemented multiple projects at Jeddah (2024).
- Implemented Telecom project at Majestic Hotel, Dubai (2023).
- Installed 400+ IP Phones at Khimji Ramdas, Oman (2022)
- Installed 700+ IP Phones at Riyadh Cable, Riyadh, Saudi Arabia (2019)
- Led Telecom product training at Ben Info, Dubai
- Conducted onsite training & customer meetings at Hoga Iyota, Singapore
International Business Engagements & Trainings
- Conducted business meetings with partners in Jeddah (2024)
- Led partner/customer meetings & training in Singapore (2023)
- Led partner/customer meetings & training in Dubai (2023)
Remote Project Implementations
- Deployed Telecom system at Digicom Healthcare Solutions, Canada
- Designed Telecom & Access Control solution at HNM Logistics, Canada
- Upgraded Access Control system at Dole Fruit Company, South America
Education
Master's - Networking
Melbourne Institute of Technology
Sydney01.2015
Master's - Telecommunications
University of Western Sydney
01.2014
Bachelor's - Electronics & Telecommunications
BVM
Anand01.2012
Diploma - Electronics & Telecommunications
Parul Institute
Vadodara01.2009
Skills
- Access Control
- IP Video Surveillance
- VoIP
- SIP
- NAT
- Wireless Technologies
- Unified Communications
- Onsite Implementations
- Training
- Partner Development
- Sales strategy
- Market Analysis
- Competitive intelligence
- Negotiation
- Team Leadership
- Communication
- Documentation
Certification
- Associate Member, Australian Computer Society (ACS)
- National Broadband Network (NBN) Card
- White Card and 457 Work Visa - Australia
- Australian driving license
- Understanding and Troubleshooting SIP
International Business Engagements And Trainings
- Jeddah, 2024, Conducted business meetings with partners.
- Singapore, 2023, Led partner/customer meetings & training.
- Dubai, 2023, Led partner/customer meetings & training.
Remote Project Implementations
- Digicom Healthcare Solutions, Canada, Deployed Telecom system.
- HNM Logistics, Canada, Designed Telecom & Access Control solution.
- Dole Fruit Company, South America, Upgraded Access Control system.
Languages And Interests
English, Hindi, Gujarati, Tech Trends, Badminton, Traveling
References
References available upon request
Global Onsite Projects
- SERENE HEALTH CARE, Tashkent, 2025, Implemented Cosec software.
- Khimji Ramdas, Oman, 2022, Installed 400+ IP Phones.
- Riyadh Cable, Riyadh, Saudi Arabia, 2019, Installed 700+ IP Phones.
- Ben Info, Dubai, Led Telecom product training.
- Hoga Iyota, Singapore, Conducted onsite training & customer meetings.
Technical And Business Skills
Access Control, IP Video Surveillance, VoIP, SIP, NAT, Wireless Technologies, Unified Communications, Onsite Implementations, Training, Partner Development, Sales Strategy, Market Analysis, Competitive Intelligence, Negotiation, Team Leadership, Communication & Documentation
Timeline
Team Leader - Technical Services
MATRIX COMSEC PVT. LTD.
04.2022 - Current
Sr. Presales Engineer (International Domain)
MATRIX COMSEC PVT. LTD.
12.2018 - 03.2022
Global Onsite Projects
MATRIX COMSEC PRIVATE LIMITED
International Business Engagements & Trainings
Remote Project Implementations
Master's - Networking
Melbourne Institute of Technology
Master's - Telecommunications
University of Western Sydney
Bachelor's - Electronics & Telecommunications
BVM
Diploma - Electronics & Telecommunications
Parul Institute
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