Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales and customer support position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Academic Counselor
Collegedekho
06.2024 - Current
Enhanced student success by providing personalized academic guidance and support.
Conducted comprehensive evaluations of students'' academic needs, recommending appropriate resources and services.
Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
Facilitated communication between students, parents, and school staff to ensure a supportive learning environment.
Business Development Executive
Pristyn Care
09.2023 - 04.2024
Role: Act as a liaison between patients and medical teams, ensuring patient satisfaction throughout their treatment journey.
Responsibilities: Coordinate appointments, assist with pre- and post-operative instructions, and ensure patients are comfortable and well-informed.
Account Manager
XC India
06.2022 - 07.2023
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Collaborated with sales team to identify potential upsell opportunities and expand client base.
Sales Executive
Dhani HealthCare Pvt. Ltd.
11.2021 - 04.2022
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Education
Bachelor of Arts - General Studies
SOL
New Delhi
06.2019 - 07.2022
Skills
Collaboration and teamwork
Timeline
Academic Counselor
Collegedekho
06.2024 - Current
Business Development Executive
Pristyn Care
09.2023 - 04.2024
Account Manager
XC India
06.2022 - 07.2023
Sales Executive
Dhani HealthCare Pvt. Ltd.
11.2021 - 04.2022
Bachelor of Arts - General Studies
SOL
06.2019 - 07.2022
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