Raja Kumar
Madhubani
Summary
Ability to take independent decisions with positive and result oriented approach and keen to learn new skills.
Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.
Accomplished ASM skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
2013
2013
years of post-secondary education
2
2
Languages
Work History
Assistant Store Manager
Citykart Stores Pvt. Ltd.
01.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Department Manager
Reliance Trends
- Managed a Team of 15 employees.
- Was responsible for sale/KPI achievement.
- Customer query handling.
- To make customer delight service experience.
- Stock handling, stock requirement, sale tracking.
- Making all cash related entries, Responsible for smooth billing.
K3 & Team Leader
Reliance Trends
Sales Team Leader
Vodafone Idea Ltd
Education
10th -
Bihar Board
12th - undefined
Bihar Board
Graduation (B.A) - undefined
Mithila University
Skills
Inventory control
Warehouse layout optimization
Customer service expertise
Service excellence
Stock management
Store organization
Customer relations
Customer service
Store opening and closing
Store operations
Business development
Team management
Problem-solving
Loss prevention
Department oversight
Interests
Music
Personal Information
- Father's Name: Mr. Mahendra Nayak
- Date of Birth: 01/15/99
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 25 in the development of Citykart.
- Supervised team of 15 staff members.
Timeline
Assistant Store Manager
Citykart Stores Pvt. Ltd.
01.2025 - Current
Department Manager
Reliance Trends
K3 & Team Leader
Reliance Trends
Sales Team Leader
Vodafone Idea Ltd
12th - undefined
Bihar Board
Graduation (B.A) - undefined
Mithila University
10th -
Bihar Board
Similar Profiles
MAHIMA VOHRAMAHIMA VOHRA
Buyer at CITYKART VENTURES PVT LTDBuyer at CITYKART VENTURES PVT LTD
Sumit SumitSumit Sumit
Digital Marketing Manager at Growsy Stores Pvt LtdDigital Marketing Manager at Growsy Stores Pvt Ltd
Shujat AliShujat Ali
Retail Manager at Outfitters Stores Pvt LtdRetail Manager at Outfitters Stores Pvt Ltd
MD SULEMAN KHANMD SULEMAN KHAN
Senior Accountant at ATLANTIC CONTAINER LINE PVT.LTD and JAYPEE CONTAINER LINE PRIVATE LIMITEDSenior Accountant at ATLANTIC CONTAINER LINE PVT.LTD and JAYPEE CONTAINER LINE PRIVATE LIMITED
SHREEJA JHASHREEJA JHA
Front Office Manager at Novotel New Delhi City CentreFront Office Manager at Novotel New Delhi City Centre