Raja R
Management
No.3/158, Anna Nagar, Kiliyanur - West, Vanur Taluk, Villupuram District, Tamilnadu.,
Summary
Business leader familiar with administrative, financial and marketing activities. Manages operations using goal-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about driving company success.
Overview
17
17
years of professional experience
3
3
Languages
Work History
Proprietor
King Hospitality Services
07.2021 - Current
- Increased customer satisfaction by providing personalized service and addressing clients'' needs.
- Maximized resource utilization, reducing waste while increasing overall operational efficiency.
- Implemented quality control measures to ensure products met high standards before being sold or serviced to customers.
- Implemented innovative inventory management systems to reduce costs and improve product availability.
- Mentored staff members, fostering professional development and enhancing overall team performance.
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Developed and managed relationships with vendors and suppliers.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced productivity by streamlining workflows and optimizing daily processes within the business operations.
- Negotiated contracts with suppliers, securing favorable terms that reduced operational expenses.
- Managed finances, budgeting, and forecasting to optimize business growth and profitability.
- Improved company reputation by consistently delivering top-quality services while maintaining excellent customer support.
- Boosted sales through effective merchandising strategies and attractive store displays.
- Formulated business plan to launch company services and signed new accounts.
- Trained, motivated and disciplined team of professionals.
- Grew revenue through targeted marketing campaigns and strategic partnerships.
- Grew business by developing business plans, hiring staff and obtaining initial investments.
DGM - Operations
Zenith Food Solutions Pvt Ltd
03.2011 - 06.2021
- Supported senior management by preparing comprehensive reports outlining key operational metrics trends insights.
- Increased customer satisfaction through exceptional service and communication skills.
- Handled customer needs and issues by working with representatives and customers directly.
- Reviewed and resolved discrepancies with invoices, working closely with accounting team.
- Promoted company during client meetings by interfacing with potential customers.
- Assisted in the planning and execution of large-scale events, ensuring seamless coordination among various clients on-site event management.
- Facilitated clear communication between team members vendors clients fostering a collaborative environment conducive success.
- Implemented cost-saving measures to reduce expenses without compromising quality or performance.
- Generated and distributed documentation for orders.
- Collaborated with various departments to support daily activities oversight and coordination.
- Enforced safety, security, quality and performance procedures, rules and requirements.
- Resolved complex problems utilizing critical thinking skills innovative approaches ultimately driving positive outcomes.
- Evaluated operational risks proactively mitigating potential issues thorough analysis contingency planning.
- Reduced client concerns by promptly addressing issues and providing effective solutions.
- Analyzed customer portfolios to recommend adjustments and new investments.
- Monitored global markets to identify potential trading opportunities.
- Monitored sites CSS, DBR and MIS report.
Unit Manager
Sodexo
11.2010 - 03.2011
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Evaluated employee performance regularly for professional growth opportunities, accountability measures, and feedback-driven improvement strategies.
Unit Manager
V Care Hospitality Services
01.2009 - 10.2010
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from Students and Employees, immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during the operation periods for seamless integration into the team while maintaining high-quality hospitality services
Cook
RKHS
01.2008 - 12.2008
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Management Trainee
Subway
05.2007 - 01.2008
- Gained knowledge of company policies, protocols and processes.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Used company reports to analyze sales, gross profit and inventory activities.
Education
Bachelor of Science - Hotel & Catering Management
Sri Aravindar Arts & Science College
Puducherry, India 04.2001 -
Skills
Operational Efficiency
Additional Information
At present I am running the below own business,
1. King Foods
Multi-Cuisine Restaurant
Opp to Pondicherry University Gate 2,
Chinnakalapet, Puducherry - 605014,
2. King Foods
Food Court
No.2, Subbaiah Salai,
Rock Beach, Puducherry - 605001
3. King Event Management
Catering / Welcome Girls / Parai Isai / Singari Melam / Decorations / Bouncers / Camel - Horse Chariot / Dance Crew / Photography / DJ / Live Streaming
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteAccomplishments
- Collaborated with team of more than 750 staffs in the development of more than 20 projects.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"Food will be expensive Tomorrow, if we waste it Today"
Raja R
Timeline
Proprietor
King Hospitality Services
07.2021 - Current
DGM - Operations
Zenith Food Solutions Pvt Ltd
03.2011 - 06.2021
Unit Manager
Sodexo
11.2010 - 03.2011
Unit Manager
V Care Hospitality Services
01.2009 - 10.2010
Cook
RKHS
01.2008 - 12.2008
Management Trainee
Subway
05.2007 - 01.2008
Bachelor of Science - Hotel & Catering Management
Sri Aravindar Arts & Science College
04.2001 -