Ambitious and self-motivated individual with 3 years of professional experience and excellent knowledge of VOIP technologies. I can combine dedication and efficiency by making good use of my knowledge, communication skills and fast learning capabilities for the benefit of organization with utmost sincerity and earnestness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Junior Executive
Tata communications transformation services Ltd
Chennai
12.2021 - Current
Provisioning & Delivery manager (IPVPN) for Vodafone UK Transformation service to migrating customer from Legacy TDM to VOIP Solution
Circuit Designer to create Bearers and channels based on Vodafone solution.
Configuration management of migrated networks as per customer requirements. Evaluate network designs to determine whether customer requirement are met efficiently.
To coordinate field engineers for installing Cisco 4321,4331 & 4451 at customer end and ODF & FDMS Patching at Vodafone network end.
Prepare detailed network specification including diagram,charts,Equipment configurations or recommended technologies
NOC Engineer
Voicetec business systems ltd
Chennai
11.2019 - 03.2020
Customer complaints escalation handling & Effective Troubleshooting from CDRs.
Peak hours traffic monitoring for all customer/suppliers & resolving issues raised by Monitoring & Quality Teams
Handling International carriers networks related issues such as call failure,CLI,ASR,ACD,NER.
Handling quality related issues such one way speech,cross talk, FAS & No RBT.
Testing the route of different carriers for quality check.
Maintaining Old CRDs by moving from SBC to backup servers and providing RAW CDRs to required clients.
Maintaining SBC-Disc space checkup & optimization
Preparing reports for for daily MOU and mailing to higher authorities.
Education
Bachelor of Engineering - Electrical, Electronics Engineering Technologies
Mookambigai College of Engineering
Pudukottai
04-2018
Skills
Good understanding of Routing protocols
Good Knowledge in SIP,SS7 and ISUP
Good Knowledge in Networking devices
Good understanding of Routing protocols
Knowledge in VPN, DNS and HTTP
Good Knowledge in OSI Layer and their functions
Good knowledge in GSM Architecture and its working
Working Knowledge in Genband SBC and Amdocs CRM
Trace Tools: Citrix, Amdocs, Putty,Wireshark,RDP
Accomplishments
Received Appreciation Award from the stakeholders for taking ownership and Accountability during cyclone time