RAJA RATAN

Helpful Senior Customer Service Executive possessing friendly demeanor and excellent problem-solving and communication skills. Bringing 3 years of experience increasing customer satisfaction levels and business performance by handling and analyzing complaints and designing customer service strategies. Dedicated to creating positive impression on customers to build and retain customer base. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

• Achieved SME TL by completing TASK with accuracy and efficiency.
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Supervised team of 15 staff members.

Worked Aa SME Team Leader Around 1 Year In Q Connect Business Solutions.

Creative thinking, Positive attitude towards work.