Raja Sundar Raj
Bangalore
Summary
Professional automotive technician with high standard for delivering results. Skilled in diagnostics, repair, and maintenance of wide range of vehicles, ensuring optimal performance and safety. Strong focus on teamwork and adaptability to meet changing demands. Reliable and efficient, with keen attention to detail and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Master Automotive Technician
EURO WAGEN SERVICES
01.2022 - Current
- Handling all types of Mechanical and electrical repair works
- Providing door step services to Customers
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Mentored junior technicians, sharing expertise to improve their diagnostic and repair skills.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars.
Technical Specialist
FRIENDLY MOTORS( PORSCHE DEALER)
01.2020 - 01.2022
- Handling all types of warranty jobs and documentation PRMS
- Diagnosis on electrical and Mechanical jobs
- Guiding technician while diagnosing fault in vehicle
- Attending special complaints with customers
- Trained junior technicians on industry best practices and company-specific procedures, fostering culture of continuous learning and professional growth.
- Provided exceptional customer support, resolving complex technical issues with effective communication skills.
- Completed troubleshooting and diagnostics on company resources.
- Managed multiple high-priority projects simultaneously, consistently meeting deadlines while maintaining attention to detail.
Floor in Charge / Team Leader
AL TAYER MOTORS (FERRARI AND MASERATI DEALER)
01.2011 - 04.2018
- Distributing job cards and assigning works to technicians
- Motivated team members to surpass their targets, recognizing and rewarding their achievements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Trouble shooting and diagnosis of critical electrical complaints as well as mechanical problems
- Doing Red Online (ROL) and Blue Online (BOL)
- Support for Process Management and Service marketing
- Participated in Technician Ferrari challenge world championship at Italy
- Developed and executed training programs that significantly improved team skills and morale.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
Diagnostic Technician
TVS Sundaram Motors (Mercedes Benz Dealer)
01.2010 - 01.2011
- Technical support and field service
- Usage of diagnostic tools like Star Diagnosis, Handheld Tester & 12 channel Herman oscilloscope
- Hands on experience of Body Electrical, Engine management system, transmission and Chassis and Drive train systems
- Providing technical & part support with help of software like WIS (Workshop Information System) TIPS and EPC (Electronic Parts Catalog)
- On field training for dealer technicians for diagnosing, repairing electronic faults & training
- Increased diagnostic success rate by performing tests diligently according to established protocols and manufacturer guidelines.
Automotive Mechatronics Trainee
Mercedes-Benz India Pvt. Ltd
01.2008 - 01.2010
- Two-year extensive training in Automotive Mechatronics, involving troubleshooting & diagnosing of mechanical and electrical problems in Mercedes Benz cars related to CAN, LIN, control units, electronic and electrical networking systems
- This includes one year on job training in TVS Sundaram Motors (Mercedes Benz Dealer) in Bangalore for Mercedes Benz Passenger Cars
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Supported departmental tasks to increase understanding of industry processes.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Developed effective improvement plans in alignment with goals and specifications.
Education
High voltage Technician - Hybrid certification
Ferrari Spa
Maranello, ItalyEngine diagnosis, Suspension Diagnosis, California T training
Ferrari Spa
Maranello, ItalyMultiplex, basic electronics and use of diagnostic testers training
Ferrari Dubai
DubaiAdvance diagnosis 1, 2 and 3
Maserati
DubaiQuattroporte and Ghibli trainings
Maserati
DubaiCertification - Advance Automotive Mechatronics
Mercedes-Benz India Pvt. Ltd.
Pune India01.2010
Diploma - Automobile Engineering
Raman Polytechnic (Govt Approved) College
Bangalore, Karnataka05.2008
Skills
- Diagnostic tools
- Electrical systems
- Parts management
- Technical documentation
- AutoCAD
- MS Office
- WIS
- EPC
- Customer service
- Troubleshooting
- Team work
- Premiere pro
- C4D
- MAYA
Languages
English
Hindi
Kannada
Tamil
Malayalam
Telugu
Extracurricular Activities
District chess champion Cricket team captain
Hobbies and Interests
- Building interesting electronic circuits and Robotics
- Filmmaking
- Script writing
- Playing cricket
- Playing chess
- Listening music
- Reading Books
Personal Information
- Date of Birth: 09/04/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Master Automotive Technician
EURO WAGEN SERVICES
01.2022 - Current
Technical Specialist
FRIENDLY MOTORS( PORSCHE DEALER)
01.2020 - 01.2022
Floor in Charge / Team Leader
AL TAYER MOTORS (FERRARI AND MASERATI DEALER)
01.2011 - 04.2018
Diagnostic Technician
TVS Sundaram Motors (Mercedes Benz Dealer)
01.2010 - 01.2011
Automotive Mechatronics Trainee
Mercedes-Benz India Pvt. Ltd
01.2008 - 01.2010
High voltage Technician - Hybrid certification
Ferrari Spa
Engine diagnosis, Suspension Diagnosis, California T training
Ferrari Spa
Multiplex, basic electronics and use of diagnostic testers training
Ferrari Dubai
Advance diagnosis 1, 2 and 3
Maserati
Quattroporte and Ghibli trainings
Maserati
Certification - Advance Automotive Mechatronics
Mercedes-Benz India Pvt. Ltd.
Diploma - Automobile Engineering
Raman Polytechnic (Govt Approved) College
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