RAJAB BANU
Chennai
Summary
Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential.
Willing to work as a key player in challenging & creative environment To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
VIDEO KYC , MIS EXECUTIVE
EQUITAS SMALL FINANCE BANK
07.2022 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Generated reports each month covering MBR data.
- Tracked different SL & AL metrics daily and organized for reporting purposes.
- Supervised audit processes to address non-compliance.
- Maintained MIS security and performance levels, dictating organizational policy to maintain threat protection effectiveness.
- Determined data retention parameters based on organizational requirements.
- Outlined MIS upgrade roadmap and ordered corrective actions to elevate performance.
Senior Officer
Standard Chartered Global Business Service
10.2020 - 04.2021
- Meet with loan applicants to identify their needs and collect information for loan applications
- Analyze active loan files on a regular basis and recommend solutions to speed up the loan process
- Complete loan contracts and teach clients on policies and regulations
- Interview applicants to define financial eligibility and establish debt payment plans
- Monitor and update account records
- Submit loan applications in a timely manner
- Prepare detailed loan proposals
- Reject loan applications and explain deficiencies to applicants
- Respond to applicants' questions and resolve any loan-related issues
- Operate in compliance with laws and regulations.
CPV Caller
Standard Charted Finance Limited
06.2019 - 09.2020
- Ensure high quality of CPV with focus on clarity of communication & customer understanding and focus
- Maintaining and updating daily, weekly and monthly business trackers, as required
- Ensure timely and effective co-ordination with all units so that business objective are driven and processes are adhered to
- Provide support to the manager and team in administering and maintaining records
- Ensure that the call observation scores are satisfactory and show a continuous improvement
- Contribute significantly to the Bank’s CSR initiatives
Junior Officer
HDB Financial Service LTD
08.2016 - 06.2019
- Perform daily proactive pipeline management
- Provides weekly pipeline information and also closed loans for the week by attending Team
- Sales Meetings and Pipeline Management meeting
- Effectively manage and own your work queue ensuring queues and activity timelines are met
- Works with regional consumer loan management on pricing and credit exceptions
- Works with Consumer Lending Center on loan decisions for portfolio applications
- Performs review of loan and collateral documents and loan packages to insure bank's security interest and adherence to established policies and procedures
- Software
- RTOB & RFES
- CCMS, CEMS & EBBS
- ACBS & EOPS
Education
B.Sc. - Chemistry
JBAS College
CHENNAI05.2016
HSC -
St. Paul’s Mahajana Hr.Sec School
CHENNAI03.2013
SSLC -
St. Paul’s Mahajana Hr . Sec School
CHENNAI03.2011
Skills
- Microsoft Office, Leadership Development, Operations, Ability to work independently
- Daily Dashboards
- Pivot Tables
- Operational Reports
- Workflow Assessments
- Performance Management
- Monitoring Processes
- Quality Control
- Report Generation
- Data Mapping
- KPI Tracking
Languages
Hindi
Advanced (C1)
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Timeline
VIDEO KYC , MIS EXECUTIVE
EQUITAS SMALL FINANCE BANK
07.2022 - Current
Senior Officer
Standard Chartered Global Business Service
10.2020 - 04.2021
CPV Caller
Standard Charted Finance Limited
06.2019 - 09.2020
Junior Officer
HDB Financial Service LTD
08.2016 - 06.2019
B.Sc. - Chemistry
JBAS College
HSC -
St. Paul’s Mahajana Hr.Sec School
SSLC -
St. Paul’s Mahajana Hr . Sec School
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