RAJAGOPALAN MURALI
Information Security Specialist
Chennai
Summary
Experienced Information Security Specialist skilled in enhancing overall the security posture of the organization. Strong contributor in the development and execution of the enterprise security roadmap and privacy controls to ensure that information and assets are adequately protected.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work History
Information Security Specialist
Element Solutions Inc
12.2019 - Current
- Responsible for Security Operations for 6000+ users across 150+ sites in 30+ countries
- Collaborated with cross-functional teams to migrate SD-WAN to a more secure environment.
- Extended security program support to numerous Merger & Acquisition cycles
- Streamlined vulnerability management process to effectively identify and remediate potential threats.
- Implementation of Information Governance and data protection with DLP, PAM, Insider Risk management, Endpoint Privilege management
- Email Security with Abnormal Security, MS O365 ATP/exchange to reduce phishing and spam activities.
- Authored Security Incident Response (SIR) process and train respective support teams.
- Prepare SOPs for all new cases and train service desk agents and IT support teams for smooth operations.
- Review and update a full portfolio of Information Security Policies, Standards and Procedures
- Conduct security awareness training to all employees based on region that includes mock phishing campaign, Information Classification, Password protection, Social Engineering, etc.
- Conduct regular risk assessments for proactive threat mitigation within the organization’s IT infrastructure.
- Contributed to the design and implementation of a robust incident response plan, ensuring preparedness for cyber threats and minimizing potential damages
Senior Network Security Engineer
ATOS Global IT Services India Private Limited
7 2015 - 11.2019
- Implementation of Data center network solutions for the Telecom Customer’s (Ooredoo) Security Operation Center
- Implemented Next-Gen firewalls with IDS/IPS functions for perimeter security.
- Working with PM team on the new customer onboarding via MPLS and VPNs
- Level-3 Support for managing day to day operations of SOC infra without downtime.
- Responsible for maintaining High availability for SOC & DR solutions.
Senior Network Analyst/Team Lead - Network Operations
AT&T Communication Services India Pvt Ltd, Bangalore
05.2009 - 07.2015
- POC for AT&T AP Global Customer Support Center for IBM One Network, Amtrak, and Shell
- Good exposure in handling international clients such as IBM and Shell and successfully transitioned projects within time
- Manage/deliver contracted SLA for incident management with consistent MTTR of tickets
- As a Team lead, handled 2 teams with 16 FTEs in 24x7 NOC environment
- Responsible for analyzing on RFO/RCA with all stake holders for critical network issues.
Technical Support Engineer
HCL Technologies
08.2006 - 07.2007
- Technical Support for Line Faults - British Telecommunications SOHO ISP Networks.
Education
Bachelor of Science - Chemistry -
Loyola College
Chennai 06.2003 - 06.2006
Skills
Proven track record of developing an Information Security Programs from the ground-up
Demonstrated ability to build robust and scalable security strategies in both On-premises and public cloud such as AWS and Azure
Worked in expanding the enterprise-wide Third-Party risk assessment program
Proficiency in creating and implementing plans to ensure business continuity in the event of a Network/cybersecurity incident or disaster
Wide experience in Network switching, routing, Cloud security/proxy technologies (Cisco Scansafe, Zscaler, Cato networks)
Timeline
Information Security Specialist
Element Solutions Inc
12.2019 - Current
Senior Network Analyst/Team Lead - Network Operations
AT&T Communication Services India Pvt Ltd, Bangalore
05.2009 - 07.2015
Technical Support Engineer
HCL Technologies
08.2006 - 07.2007
Bachelor of Science - Chemistry -
Loyola College
06.2003 - 06.2006
Senior Network Security Engineer
ATOS Global IT Services India Private Limited
7 2015 - 11.2019
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