Rajalaxmi Dhandapani
Hyderabad
Summary
Over 6.5 years of professional experience in Software Development for Testing which includes Framework designing for testing application, Automation Testing, Functional Testing and Regression testing, Retesting, UAT Testing and Compatibility Testing. Well acquainted with the Software Development Life Cycle (SDLC) & Software Testing Life Cycle (STLC). Knowledge of various ServiceNow Modules and hands on experience in Testing various ServiceNow versions. Certified ITIL v3 professional and have 6 years of knowledge in ServiceNow. Completed Software Testing Certification with good knowledge of Selenium Webdriver with JUnit and TestNG and Cucumber BDD frameworks. Experience in preparation of ServiceNow Test scenarios, Test cases, Test case reviews, Test data collection, Test execution and Defect reporting. Providing walkthrough on the Test plan document and the identified scenarios with client team Defect documenting, Reporting and Tracking using tools like ServiceNow, HEAT, JIRA, Bugzilla 3.2. Participated in all the agile ceremonies planning, daily scrum call delivery and reporting sprint level deliverables. Implemented continuous Integration test executions after every schedule build and track the results. Currently preparing for ServiceNow -Certified System Administrator (CSA) certification. Eager to grow skill set and knowledge constantly on various platforms. Ready to contribute to a dynamic team and make a positive impact. Proficient in software development, system administration and technical support. Skilled in problem solving and optimizing performance. Effective communication with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
QA Engineer
NTT DATA
05.2019 - 11.2023
- Worked on Projects for NYU Langone, Mount Sinai, Hilton, UMASS Memorial, Hackensack Meridian Health (HMH)
- Understand the business and functional requirements to identify test scenarios.
- Applying various designs and documenting the automation test strategy in ServiceNow and HEAT tools.
- Managed multiple projects at once while adhering to tight deadlines and budgets.
- Defect reporting, documenting, and daily status reporting.
- Discuss and publish the consolidated daily status, and discuss the same during scrum delivery calls on a daily basis.
- Experience in identifying object locators and creating POM for all pages.
- Provided periodic reports on project progress, as well as documentation of results achieved from completed projects.
- Created automation framework using Java, TestNG, and involved in identifying corner test cases to be verified for different browsers.
- Testing various modules within ServiceNow (eg, Change, Incident, Knowledge, Problem, CMDB, Integrations)
- Worked using Selenium Page Object Model with testing and data-driven for UI automation and involved in preparing the test setup for end-to-end testing.
- Prepare reusable components to improve productivity and maintainability.
- Executing the test cases, debugging, and maintaining track of any new or updated requirements of the team.
- Ability to write test cases and test scenarios, review, run, and generate test reports. Involved in the integration testing for various changes and requirements across teams.
- Test and report bugs based on severity, and discuss with the PM to prioritize development.
- Keeping track of any new or updated requirements of the team.
- Able to work collaboratively with testers, developers, and other team members in testing complex projects and in the overall enhancement of software product quality.
- Ensured seamless execution of test plans in collaboration with the development team.
Systems Integration Analyst
Aegis
Bangalore
01.2018 - 04.2019
- Monitor system performance metrics and identified areas for improvement, issues and optimization.
- Troubleshot program and system malfunctions to restore normal functioning.
- Explored new technologies and tools for productivity, security and quality assurance purposes.
- Participated in post-implementation activities such as bug fixes, maintenance tasks and enhancements.
- Assisted in the development of training materials designed to help users understand how the integrated systems work together.
Education
B.Tech IT - Information Technology
RVS College of Engineering And Technology
Coimbatore05-2016
Skills
- Eclipse IDE
- JIRA
- Bugzilla
- My SQL
- Core Java
- Selenium Webdriver
- TestNg
- Page object Model
- Data driven framework
- Cucumber BDD Framework
- Maven
- Jenkins
- GitHub
- Defect tracking
- Integration Testing
- Test Planning
- Regression Testing
- Team Leadership
- Root cause identification
- Functional Testing
- User Acceptance Testing
- Documentation And Reporting
- Test Plan Development
Accounts & Projects
NYU Langone
Mount Sinai
Hilton
UMASS Memorial
Hackensack Meridian Health (HMH)
Certification
- Selenium WebDriver with Java basic to Advance +Frameworks
- MasterClass Software Testing with Jira and Agile-Be a QA Lead
- ITIL v3 Framework for IT-enabled products and services.
Accomplishments
- Obtained Rising Star award during my tenure at Mount Sinai Healthcare Account
- Spotlight recognition UMASS Memorial account for report on integration analysis.
- Driving Success award at Hackensack Meridian Health care account for providing periodic reports on project progress on time.
Acknowledgment
I hereby declare that the details and information given above are complete and true to the best of my knowledge.
Timeline
QA Engineer
NTT DATA
05.2019 - 11.2023
Systems Integration Analyst
Aegis
01.2018 - 04.2019
B.Tech IT - Information Technology
RVS College of Engineering And Technology
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