Rajameena Jagadeessan
Chennai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Data-analyst
Xonique Ventrues Pvt Ltd
11.2019 - Current
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Utilized data visualization tools to effectively communicate business insights.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Analyzed transactions to build logical business intelligence model for real-time reporting needs.
- Synthesized complex analytics-derived insights into easy-to-understand, actionable recommendations for business users.
Data Analyst
Konde Products & Services Pvt Ltd
06.2019 - 11.2019
- Enhanced business efficiency by identifying trends and patterns in complex datasets.
- Streamlined data processing for faster results by implementing advanced analytics tools.
Customer Service Associate
Tele Performance
12.2016 - 08.2019
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
- Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
- Assisted in the development of new customer service protocols to improve overall performance metrics.
Education
B.Tech - IT
Maharaja Engineering College
Avinashi 04.2015
Skills
- Quality Assurance
- Analytical Thinking
- Decision-Making
- Calm Under Pressure
- Self-Directed
Certification
Software Testing
Timeline
Data-analyst
Xonique Ventrues Pvt Ltd
11.2019 - Current
Data Analyst
Konde Products & Services Pvt Ltd
06.2019 - 11.2019
Customer Service Associate
Tele Performance
12.2016 - 08.2019
B.Tech - IT
Maharaja Engineering College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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