Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Work Preference
Timeline

RAJAN KUMAR

Senior Operations Executive
Gurugram,HR
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Summary

Motivated and results-driven Operations and Supply Chain Professional with over 5 years of experience in logistics and multi-channel e-commerce. Known for a strong work ethic and the ability to thrive both independently and in team settings. Proven track record in managing high-volume warehouse operations, streamlining fulfillment workflows, and optimizing inventory across platforms like Amazon, Myntra, and Nykaa. Proficient in WMS, Zoho, Unicommerce, and EasyEcom, with hands-on expertise in catalog accuracy, vendor coordination, RTO/NDR handling, and data-driven process improvement.

Overview

5
5
years of professional experience

Work History

Senior Operations Executive

AKISO
12.2021 - Current
  • Catalog Management: Handled product listings across Amazon, Myntra, Nykaa, Shopify, Tata Cliq, Amala Earth, and others.
  • Inventory Systems: Proficient in WMS 1.0/2.0, Zoho Inventory, Unicommerce, EasyEcom, and VIN Supplier.
  • Product Data Accuracy: Ensured accurate titles, descriptions, images, and attributes.
  • Cross-Functional Coordination: Collaborated with internal teams to resolve catalog and listing issues.
  • Data Auditing: Conducted regular audits to maintain consistency and data quality.
  • Operational Efficiency: Streamlined workflows to reduce errors and increase productivity.
  • Inventory & Supply Chain: Managed stock levels and optimized supply chain to meet delivery targets.
  • Order Fulfillment: Handled end-to-end order processing across various marketplaces.
  • Platform Coordination: Worked with platforms to manage inventory, fulfillment, and performance tracking.
  • Warehouse Reporting: Shared daily pending order reports ensuring timely.
  • Returns & NDR: Managed aging shipments, NDR cases, and ensured timely communication.
  • Courier & RTO Handling: Escalated courier issues and monitored RTO for smooth reverse logistics.
  • Procurement Planning: Managed raw material procurement and restocking.
  • Data Analysis: Used dashboards and reports to drive process improvements.

Operation Executive

S.F. EXPRESS CO. LTD
11.2020 - 12.2021
  • Inventory Management: Oversaw inbound stock with a focus on accuracy, proper storage, and efficient space utilization.
  • Vendor Coordination: Built strong supplier partnerships, negotiated favorable terms, and ensured timely replenishments.
  • Workflow Optimization: Streamlined processes to cut lead times and minimize supply chain disruptions.
  • Quality Assurance: Established rigorous checks to ensure incoming materials met required standards and specifications.
  • Distribution Oversight: Supervised outbound centers, optimizing layout and workflow for peak performance.
  • Order Fulfillment: Enhanced picking and packing accuracy, reducing processing time significantly.
  • Stock Control: strategies to minimize stock outs and prevent overstock scenarios.
  • Technology Utilization: Leveraged WMS and logistics tools for improved tracking, visibility, and performance reporting.
  • Performance Analysis: Applied data insights to monitor KPIs, uncover inefficiencies, and drive improvements.
  • Returns Handling: Managed reverse logistics effectively, shortening return cycles and increasing customer satisfaction.

Logistics Executive

Delhivery
06.2020 - 11.2020
  • Team Leadership: led a packing team of 60+ members, fostering teamwork and accountability to meet production targets.
  • Process Improvement: Resolved operational bottlenecks to boost packing efficiency and reduce errors.
  • Quality Control: Enforced strict quality checks and inspections, significantly lowering product defect rates.
  • Inventory Oversight: Managed stock levels to avoid overstocking and minimize material waste.
  • Order & Picking Accuracy: Monitored item selection and personally verified and corrected errors to ensure accurate placement and labeling.
  • RTO & Dispatch Handling: Actively managed Return-to-Origin and dispatch operations to ensure timely, error-free deliveries.

Education

B.Sc - Math's

Dr. Bhim Rao Ambedkar University (BRAU), Bihar
01.2022

CGPA: 60%

12th - English

Vanijya Inter College, Muzaffarpur, Bihar
01.2019

CGPA: 68.4%

10th -

SYS HIGH SCHOOL, Bihar
01.2016

CGPA: 70%

Skills

  • B2B and B2C marketplace management
  • Auditing and compliance
  • Fulfillment by Amazon (FBA)
  • Excel proficiency (VLOOKUP, Pivot Tables)
  • Data analysis and KPI monitoring
  • Catalog and listing management
  • Inbound and outbound inventory management
  • Procurement and vendor relations
  • Raw material planning and logistics
  • Warehouse Management Systems (WMS)
  • Order processing and fulfillment coordination
  • Courier management and escalation handling
  • Process quality management strategies

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 60+ staff members.

Work Preference

Work Type

Full TimePart TimeContract WorkInternshipGig Work

Location Preference

On-SiteRemoteHybrid

Timeline

Senior Operations Executive - AKISO
12.2021 - Current
Operation Executive - S.F. EXPRESS CO. LTD
11.2020 - 12.2021
Logistics Executive - Delhivery
06.2020 - 11.2020
Dr. Bhim Rao Ambedkar University (BRAU) - B.Sc, Math's
Vanijya Inter College, Muzaffarpur - 12th, English
SYS HIGH SCHOOL - 10th,

Similar Profiles

CREATE PROFILE
RAJAN KUMARSenior Operations Executive