Rajan Garg
Kurukshetra
Summary
Dynamic professional with proven success at HDFC Bank, specializing in customer service excellence and regulatory compliance. Expertise in transaction management and process optimization has led to enhanced branch efficiency and increased customer satisfaction. Implementation of cross-selling techniques resulted in significant growth in banking product sales.
Overview
15
15
years of professional experience
Work History
Assistant Manager
HDFC Bank LTD (HDFC Sales Pvt Ltd)
Kurukshetra
03.2022 - Current
- Facilitated daily operations within HDFC Bank Home Loan department, optimizing service efficiency.
- Addressed customer inquiries effectively to improve overall branch experience.
- Administered home loan disbursements, ensuring compliance with bank policies.
- Oversaw cheque handling processes for accurate transaction management.
- Implemented cross-selling initiatives to promote additional banking products.
Accountant
VPS Motors
Kurukshetra
01.2019 - 02.2022
- Managed daily stock maintenance and accounting data entry for VPS Motors.
- Filed GST returns accurately and on time.
- Conducted regular audits to ensure data integrity and compliance.
Accountant
GD Industries
Kurukshetra
08.2017 - 12.2018
- Managed daily stock maintenance and executed accurate accounting data entry for GD Industries.
- Filed GST returns to ensure compliance with regulatory requirements.
Activation Officer
Idea Cellular Limited
Ambala
03.2016 - 02.2017
- Executed daily activation processes for mobile numbers at Idea Cellular Limited.
- Collaborated with cross-functional teams to enhance activation efficiency.
Associate
Vodafone
Kurukshetra
12.2011 - 03.2016
- Managed postpaid and value-added services (VAS) sales to achieve revenue targets.
- Oversaw customer service operations, ensuring prompt resolution of inquiries.
- Handled cash collection processes, maintaining accurate financial records.
- Executed commercial handling and documentation tasks to streamline store operations.
- Led second-hand command in the store, optimizing inventory management.
Customer Care Executive
Reliance World
Kurukshetra
12.2010 - 11.2011
- Drove postpaid and VAS sales growth at Reliance Communication.
- Managed customer service operations to enhance client satisfaction.
- Handled cash collection processes to maintain financial accuracy.
Education
MBA - Finance & Marketing
Kurukshetra University
Kurukshetra01.2010
B.A -
Kurukshetra University
Kurukshetra01.2008
Higher Secondary -
Haryana Board
Kurukshetra01.2005
Skills
- Customer service excellence
- Regulatory compliance
- Cross-selling techniques
- Transaction management
- Data entry precision
- Problem solving
- Process optimization
- Effective communication
Disclaimer
I hereby declare that the information enclosed here is true and best to my knowledge and understanding.
Personal Information
- Father's name: Sh. Subhash Chand Garg
- Date of birth: 05/04/1988
- Gender: Male
- Marital status: married
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Assistant Manager
HDFC Bank LTD (HDFC Sales Pvt Ltd)
03.2022 - Current
Accountant
VPS Motors
01.2019 - 02.2022
Accountant
GD Industries
08.2017 - 12.2018
Activation Officer
Idea Cellular Limited
03.2016 - 02.2017
Associate
Vodafone
12.2011 - 03.2016
Customer Care Executive
Reliance World
12.2010 - 11.2011
MBA - Finance & Marketing
Kurukshetra University
B.A -
Kurukshetra University
Higher Secondary -
Haryana Board
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